Senior Network Engineer

Job Responsibilities:  

• Deploy and support a complex global network environment  

• Ensure network stability and performance through operational excellence and proactive maintenance  

• Troubleshoot network problems; schedule upgrades; perform network analysis, root cause analysis and optimization  

• Ensure uptime and monitoring of all corporate network infrastructure and circuits international

• Secure the network infrastructure by partnering with the Information Security team to establish and enforce policies; define and monitor access  

• Manage network upgrades, expansions, and new implementation projects  

• Evaluate partner solution portfolio roadmaps and new technologies for potential deployment across the company's entire footprint of retail stores, warehouses, call centers, and offices globally.  

• Collaborate on and document standard operating procedures  

• Ensure that network documentation and diagrams are up to date.  

• Provide troubleshooting guidance and training for Tier 1 IT support  

• Provide 24x7 Tier 3 IT Network Support. 

Required Qualifications & Experience:  

• Bachelor's degree in Engineering, Computer Science, or related field
   
• 8+ years of hands-on experience in network engineering
   
• 6+ years supporting global networks in SaaS or enterprise environments
   
• 4+ years of experience with public cloud infrastructure (AWS, Azure, GCP)
   
• 4+ years working with SD-WAN solutions
   
• Strong expertise in Cisco, Meraki, Aruba Wireless, and Palo Alto firewalls
   
• Experience with multicast, unicast, and adaptive bitrate streaming
   
• Familiarity with streaming protocols: HLS, MPEG-DASH, RTMP, SRT, RTP, IGMP
   
• In-depth understanding of QoS, routing/switching, and IP addressing
   
• Hands-on experience with IPsec tunnels, hosted PBX, and voice networks
   
• Strong documentation and project lifecycle management skills
   
• Ability to support high-availability, fault-tolerant systems
   
• On-call availability for 24x7 network support

Preferred Qualifications & Experience:  

• Certifications: CCNA, JNCIA, CCNP, or similar
• Experience in large-scale broadcast or OTT media delivery networks
• Working knowledge of SDN, SDDC, and infrastructure-as-code (Terraform)
• Expertise in protocols: EIGRP, OSPF, BGP, HSRP, Multicast, SNMP, etc.
• Familiarity with wireless design tools and site surveys
• Experience with DDI (DNS, DHCP, IPAM) solutions
• Background in virtualization technologies
• High-level knowledge of encryption and transport protocols across the OSI model