Senior Professional Services Engineer, Actimize

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

As a Software Integration Engineer, you will be responsible for designing, developing, and customizing software solutions, primarily using Actimize, SQL, and other technologies, to meet client requirements. They assess technical feasibility, configure systems, perform thorough testing, and resolve issues through root cause analysis and sound problem-solving. You will also contribute to code reviews, mentor junior engineers, and ensure accurate documentation and technical communication. Throughout, you will focus on efficiency, quality, and continuous improvement in both process and product.

How will you make an impact?  

• Determines technical feasibility by evaluating requirements and analysis as well as proposed solutions
• Prepares and installs solutions by determining and designing system specifications, standards and programming
• Enhances existing solutions to match client requirements by configuring and customizing software using Actimize software, SQL and other technologies
• Tests and approves software solutions, configurations and customizations
• Provides information by collecting, analyzing, and summarizing development and service issues.
• Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process
• Collaborates and adds value through participation in peer code reviews, providing comments and suggestions
• Provides reliable solutions to a variety of problems using sound problem solving techniques
• Performs technical root cause analysis and outlines corrective action for given problems
• Serve as a mentor to less experienced software engineers
• Estimate level of effort, evaluate new options of similar technology, offer suggestions to improve processes, and provide comments on some design aspects
• Apply a sense of urgency, commitment and focus on the right priorities in developing technical solutions in a timely fashion
• Review product and/or application information including manuals and brochures for technical accuracy
• Documents and demonstrates solutions by developing documentation, diagrams, clear code and comments

Have you got what it takes?

• 5+ years’ experience with a software company or consulting role
• Prior Actimize solution experience is a MUST
• Databases: MS SQL and Oracle.  Cassandra is a plus
• Knowledge of ETL tools is a plus
• Operating systems: Windows and Linux
• Web Technologies: HTML, XML, XSL, Javascript
• Web App servers: Tomcat or WebSphere
• Prior Actimize solution experience
• Integration experience using APIs, DB, files, queues is a big plus
• AWS and Container experience is a plus
• Tableau knowledge is a plus
• Java is a plus
• Financial industries experience is a plus
• Excellent communication and problem solving skills
• Excellent written and spoken English
• Pro-active and Team Oriented approach
• BS degree in Computer Science or related field
• Travel required 0 to 10%

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE!

Enjoy NiCE -FLEX! 

At NiCE, we work according to the NiCE -FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About NiCE Actimize: 

NiCE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.

Requisition ID: 7541
Reporting into: Manager, Professional Services, Actimize
Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.