Senior Salesforce Business Systems Analyst

Everlaw is looking for a Senior Salesforce Business Systems Analyst (BSA) to join our Enterprise Technology team. The Enterprise Technology Team is a brand new team at Everlaw (a start-up within a start-up!) whose mission is to create an integrated suite of enterprise systems and technologies that drives efficiency, provides on-demand business insights, and facilitates seamless, sensible business process flows. As the Salesforce BSA, you will be essential to the success and evolution of the Enterprise Technology team. You will head up our Quote to Cash process, one of the company’s highest priority projects over the next year. In this role, you will build a sustainable, user-friendly process, including designing and implementing the systems infrastructure supporting the process. As the Quote to Cash guru, you will apply your strategic thinking, creative problem-solving, and cross-functional collaboration skills to create a scalable, best-in-class Quote to Cash process fitting for a growing company like Everlaw.

At Everlaw, our mission is to promote justice by illuminating truth. Our company culture is open and vibrant and we’re committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals. If you’re looking for a place that values passion, integrity, thinking big, and a desire to learn, we’d love to hear from you! Think you’re missing some of the skills and are hesitant to apply? We do not believe in the ‘perfect’ candidate and encourage you to apply if you feel you can bring value to our team.

This is a full-time position based in our Oakland, CA office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We’re excited for you to learn, grow, and contribute right away! We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1.

In your role, you'll...

• Own the Quote-to-Cash process, drive high impact initiatives to optimize the process leveraging Salesforce CPQ, Ironclad, Netsuite and Workato.
• Collaborate with business stakeholders, analyze existing business processes, define business requirements, and translate them into solution design
• Own the project plan and the timely delivery of projects as per established roadmaps by working closely with the business teams
• Implement configurations using declarative tools, including managing custom objects, fields, validation rules, flows etc.
• Create and maintain documentation and reference guides related to the Salesforce instance, and end-to-end processes and business objectives
• Stay on top of product releases/functionalities, work on certifications and understand best practices on how to best build functionalities in Salesforce

About you

• You have over 8 years of experience with Salesforce Sales Cloud in the SaaS industry
• You have over 4 years of hands on experience with Salesforce CPQ
• You possess strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
• You have strong expertise in declarative development tools such as Workflows, Approval processes, Flow Builder, Lightning App Builder etc.
• You are a positive problem solver who loves the challenge of advancing customer service beyond the status quo
• You are authorized to work in the United States. Please note that at this time, Everlaw is not sponsoring F-1 visas, including OPT, for this role.

Benefits

• The expected salary range for this role is between $174,000.00 - $220,000.00. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.
• Equity program
• 401(k) retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and approximately 10 days (80 hours) per year of sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance
• Find out more about our Benefits and Perks

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Fridays
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities 
• Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies
• One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal
• One of Fast Company’s World's Most Innovative Companies for 2022 and proud contributor of free ediscovery resources to benefit the greater good through “Everlaw for Good”
• #LI-EJ1
• #LI-Hybrid