Senior Technical Program Manager-AI

SailPoint is seeking a Senior Technical Program Manager (TPM) to oversee strategic programs in our AI space. This role will drive SailPoint's most complex, cross-functional programs at the intersection of AI/ML, engineering, product, and research.

We are looking for an experienced operational leader who is deeply technical, thrives in ambiguity, and can influence across organizational boundaries. The ideal candidate has experience delivering at scale in AI/ML-driven environments, operational coaching in an agile/waterfall environment, and bringing clarity and momentum to fast-paced, high-impact initiatives.

In this role, you will work at the intersection of engineering, product, and research, owning cross-functional planning, aligning stakeholders, and helping scale AI capabilities that power real customer value. You’ll partner closely with AI/ML engineers, data scientists, data engineers, product managers, and other cross-functional teams to guide programs from concept through production. This individual is passionate about cultivating relationships and has experience influencing across organizational boundaries. You will manage a program from beginning to end to ensure we’re executing successfully and delivering exceptional results. This role requires a unique blend of technical depth in AI/ML, exceptional program management skills, and a strong ability to communicate effectively with both technical and non-technical stakeholders. The ideal candidate is comfortable navigating ambiguity, thrives in complex technical domains, and brings clarity and momentum to multi-team efforts.

About AI team:

The AI team at SailPoint applies AI and domain expertise to create AI solutions that solve real problems in identity governance. We believe the path to success is through meaningful customer outcomes, and we leverage traditional AI/ML as well as recent innovations in Generative AI and Graph ML to bring our solutions to SailPoint’s core product lines.

Key Responsibilities

Program Strategy & Execution

• Own and drive critical AI/ML program portfolios from ideation through execution and delivery.
• Partner closely with AI/ML engineers, product managers, data scientists, and cross-functional stakeholders to deliver complex, multi-team initiatives.
• Align teams to shared goals, define success metrics, and foster a culture of accountability and continuous improvement.

Stakeholder Alignment & Communication

• Build strong, trusted relationships across Product, Engineering, Research, and Executive Leadership.
• Proactively communicate program status, risks, dependencies, and opportunities to senior leadership and cross-functional teams.
• Translate technical detail into clear and concise messaging for varied audiences.

Technical Leadership & Domain Expertise

• Use sound technical judgment and AI/ML domain knowledge to assess risks, unblock teams, and guide program direction.
• Navigate the end-to-end machine learning lifecycle (data collection, modeling, evaluation, deployment, monitoring).
• Foster cross-team collaboration and ensure scalable, high-quality solutions.

Requirements:

• 10+ years of program management experience, with at least 5 years in SaaS software and at least 2 years in ML/AI domains.
• Proven track record delivering complex, cross-functional technical programs in a fast-paced environment.
• Technical experience and knowledge of developing SaaS products - grounded in modern web technologies and agile processes.
• Strong technical acumen, able to engage in discussions about ML pipelines, data infrastructure, model deployment, or MLOps.
• Solid understanding of the end-to-end machine learning lifecycle (data ingestion, feature engineering, model training, evaluation, deployment, monitoring).
• Ability to build frameworks to track and execute program direction.
• Highly evolved EQ and ability to adapt to the needs of the program and current maturity of the teams.
• Passion for building partnerships and experience leveraging those to achieve success.
• Relentless passion and persistence and a focus on meeting commitments.
• Self-driven and highly motivated work ethic.
• Passion for driving impact and delivering customer value through AI.

Preferred Qualifications:

• Background in computer science, engineering, AI/ML, or a related technical field.
• Familiarity with AI/ML tooling (e.g., SageMaker, Docker, Airflow) and big data technologies (e.g., Spark, Hadoop).
• Experience in identity governance, security, or enterprise software a plus.
• (bonus points!) Hands-on experience in AI/ML engineering, data science, or MLOps
• (bonus points!) Experience with Identity Management, Security or Governance

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

About Us

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.

Equal Employment Opportunity Policy Statement

The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.

It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:

• Filing a complaint;
• Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;
• Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or
• Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.