Senior Technical Writer

16 Hours ago • 5 Years + • Editorial

Job Summary

Job Description

Boomi is seeking a Senior Technical Writer to join their Product Content team. This role involves creating accurate, concise, and well-written technical documentation, online help, and in-app text for users. You will collaborate with agile software engineering teams to document cloud apps, iPaas, and workflow automation. The ideal candidate is curious, open-minded, passionate about user experience, and enjoys taking ownership and collaborating. You will work closely with engineering teams, technical writers, designers, and product managers to plan, write, and maintain content for a highly technical product. Responsibilities include writing technical documentation, API documentation, landing pages, reference materials, scenarios, and user interactions, gathering information from engineers, and adapting to a fast-paced agile environment.
Must have:
  • 5+ years experience writing technical documentation for complex software
  • Experience documenting APIs, SDKs, and web applications
  • Ability to collaborate with engineering teams to review code samples
  • Outstanding writing skills and technical aptitude
  • Ability to multitask and prioritize
  • Experience with docs-as-code, Markdown, and Git
Good to have:
  • Experience documenting for cloud, iPaas, SaaS, AI, networking, IoT

Job Details

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

Senior Technical Writer

We’re looking for a Senior Technical Writer to join the Product Content team. This team is a mighty group of Technical Writers and UX Writers who strive to deliver accurate, concise, and well-written technical documentation, online help, and in-app text that helps our users to perform their tasks. 

You’ll work with agile software engineering teams to write and maintain documentation and in-app text for cloud apps, iPaas, workflow automation, and more. You’ll thrive here if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration. 

Essential requirements

  • At least 5 years of proven experience writing technical documentation for complex software products in an agile environment.

  • You have contributed to multiple shipped products and written technical documentation for developers and other technical audiences for technologies such as cloud, iPaas, SaaS, AI, networking, IoT etc.

  • You have experience documenting APIs, SDKs, and web applications. You collaborate well with engineering teams to review epics and code samples, ask questions, understand technical tasks, and explain them in plain language.

  • Outstanding writing skills, technical aptitude, and the ability to research technical concepts, analyze specifications, and communicate them clearly and precisely in plain language.

  • Ability to multitask, prioritize, and collaborate respectfully with Engineering, Product Management, and UX to improve user experience and write content. 

  • You've worked in a docs-as-code approach and are comfortable with Markdown and Git.

What you'll do at Boomi

  • Work closely with fast-paced agile software engineering teams, technical writers, designers, and product managers to plan, write, and maintain content for a highly technical product.

  • Write clearly, concisely, and engagingly to develop technical documentation, API documentation, landing pages, reference materials, scenarios, and user interactions.

  • Work closely with scrum teams and engineers to understand complex concepts, gather information, and translate technical information into user-friendly content. 

  • Collaborate cross-functionally and with other writers to address customer feedback and work on strategic initiatives, migration, and improvement projects.

  • Contribute to tools and processes that make documentation more efficient, collaborative, and scalable.

  • Adapt to a fast-paced, multi-team agile environment with a willingness to manage competing priorities and use agile methods to keep in sync with team priorities and roadmap. 

 

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries. 

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About The Company

At Boomi, we believe in accountability and transparency, and proudly enable innovation. When you work at Boomi, you can be your true, authentic self in our unique, independent culture. Be boldWe take ownership of our work and results, continuously improve, exceed expectations, stay curious, and create for the future while learning from the past. Be youWe build authentic relationships, lead with integrity, and bring our whole selves to our work and interactions with customers, partners, and communities.

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