Service Technician

1 Year ago • All levels

Facility Management

Job Description

Trek is seeking a Service Technician to care for bikes, troubleshoot repairs, and service various models. You will be responsible for ensuring bikes are in excellent condition for their owners and will have the opportunity to work with new models before they are released. The role requires strong customer service skills, a willingness to learn, and motivation to develop technical skills. Prior mechanic experience is not required as training will be provided. Key responsibilities include maintaining a positive and team-focused attitude, providing excellent hospitality, communicating effectively, and having a keen attention to detail.

Good To Have:

Prior mechanic experience

Must Have:

Self-motivation and team-focused mentality
Willingness to learn and pitch in
Fantastic hospitality and customer service
Top-notch communication skills
Attention to detail
Eagerness to learn bicycle servicing
Desire to learn service methods and technologies

Perks:

Flexible and fun company culture
Supplemental health care
Dental insurance
Vision insurance
Free Life insurance & optional term life insurance
Competitive vacation package
RRSP matching plan
12 weeks of maternity leave with 100% pay
Flexible holiday schedule
Employee discounts on all products

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A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Chambly

Job Description

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.

What you’ll bring to the team

Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
Top-notch communication skills
Impressive attention to detail and a love for tinkering ‘til you figure it out.
Eagerness to learn the ins and outs of servicing bicycles
A desire to continually learn proper service methods and new technologies
Prior mechanic experience is not required!

Trek Benefits: