Software Engineering Manager / Technical Lead

1 Month ago • All levels • Software Development & Engineering • $200,000 PA - $215,000 PA

Job Summary

Job Description

Flock Safety is seeking a Software Engineering Manager for their Nova Team, responsible for developing essential applications that help customers eliminate crime. This role involves leading and building a new product using sophisticated data mining techniques to enhance investigation speed, accuracy, and thoroughness. The manager will guide the team's evolution within the Flock ecosystem and address critical customer needs. Key responsibilities include hands-on coding with Typescript (Node) and React, designing APIs, interacting with data stores, utilizing Docker, Kubernetes, and AWS services, and providing strong leadership. The role emphasizes coaching direct reports, collaborating with Product Management, fostering a positive team environment, and motivating the team to build quality software. The ideal candidate is driven by tackling complex problems and influencing the growth of a fast-paced company.
Must have:
  • Hands-on coding with Typescript (Node)
  • React with Typescript experience
  • SQL proficiency
  • Docker and Kubernetes familiarity
  • AWS managed services experience
  • Strong leadership and coaching skills
  • Collaboration with Product Management
  • Experience with agile processes
Good to have:
  • General API design
  • Familiarity with various data stores
  • Helm deployment experience
  • Experience with S3, API Gateway, SQS
Perks:
  • Flexible Paid Time Off (PTO)
  • 11 company holidays
  • Fully-paid health benefits (Medical, Dental, Vision)
  • HSA match
  • 12 weeks of 100% paid parental leave
  • Additional 6-8 weeks physical recovery time for birthing parents
  • Fertility & Family Benefits through Maven (up to $50,000 lifetime maximum for eligible expenses)
  • Mental Health support with Headspace subscription
  • Caregiver Support through Cariloop
  • Carta Tax Advisor sessions
  • Employee Resource Groups (ERGs)
  • Work From Home Stipend ($150 per month)
  • Productivity Stipend ($250 per year)
  • Home Office Stipend ($750 one-time)
  • Pet Insurance through Pumpkin
  • Stock options

Job Details

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

The Nova Team develops essential applications that enable customers to engage with Flock’s mission to eliminate crime effectively. We are seeking a Software Engineering Manager to join our team to lead and build our ground breaking new product to provide sophisticated data mining techniques to provide speed, accuracy and thoroughness to the investigation process. This role is crucial for addressing how the team and its products should evolve to fit within the Flock ecosystem as well as evolve to fill a critical missing need for our customers.  A successful candidate will quickly learn our culture and technology landscape to be able to adapt this early stage product to fit into the overall mission of Flock.

The Skillset 

  • Love writing code and continue learning to do it better, this role will involve hands on coding

  • Confident with Typescript (Node) as web services in addition to general API design

  • Confident in a modern web framework (React, Vue, Angular, etc).  We leverage React with Typescript

  • Familiar with various data stores and know how to interact with them. Confident in SQL

  • Familiar with Docker and how to run locally and deploy remotely via Helm to Kubernetes

  • Familiar with AWS and have used some managed services like S3, API Gateway, SQS, etc.

  • Proven strong leadership skills and confidence in leading staff or distinguished engineers

  • Coach direct reports to have a highly productive team and grow their individual careers

  • Strong collaboration experience with Product Management; on agile process and participating in ceremonies, refinements and estimations

  • Inspire and motivate direct reports to build quality software and cultivate a winning mentality where directs are excited by the opportunity.

  • Motivated by taking an unknown problem, sinking your teeth in, and coming up with a plan of attack

  • Desire to grow your role and directly influence the growth of a young company

  • Excited about working on a fast-paced, constantly evolving product

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Software Engineering Manager at Flock Safety.

The First 30 Days

  • Your first 30 days should be spent understanding Flock’s and Nova’s processes, products, and code.

  • Understand the Nova team’s purpose, mission, and how they are going to achieve it

  • Establish 1:1’s with all team members and understand where they are in assessments via our organizational guides

  • Be able to contribute to team’s repos and understand the processes we have in place to deliver code

  • Review Team Agreements, Ceremonies, Tools and Techniques for operational excellence

  • Have a working understanding of team’s Q3 deliverables and establish a process of reporting their status and risks to me.

The First 60 Days 

  • Starting the process of more clearly and explicitly establishing yourself as the champion of the admin team, both its people and technology.

  • Demonstrating full ownership of the Nova team from a technical perspective

  • Establish 90 day plans with your direct reports 

  • Establish a rough census of confidence in each application and establish a ranking of where attention should go  (testing, observability and alerting)

  • Establishing meetings with peers, stakeholders and topic groups within Flock for the expressed purpose of growth as a manager

90 Days & Beyond 

  • Refining your vision for the team and how you want them to grow and change to support Flock. 

  • You should be building out plans and processes to carry the team through 2025.

  • Establish a goal oriented team

  • Have established tracked goals for each reporting engineering member

  • Have at least 3 of your own goals established with the Nova team in mind for 2025

  • You are finding opportunities for both your team and you engage the customers 

  • Demonstrate effective tracking and communication within cross-team dependencies

  • Demonstrate ownership and responsiveness to support and customer issues

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

  4. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

  5. The Executive Review: A chance to meet an executive in your function and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

  6. Culture Review: A final opportunity to meet with the Chief People Officer and the CTO.

Salary & Equity

In this role, you’ll receive a starting salary of 200,000- 215,000 as well as stock options.

The Perks 

🌴 Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪 Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼 Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠 Mental Health: All employees receive an annual subscription to Headspace.

💖 Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸 Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚 ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻 WFH Stipend: $150 per month to cover the costs of working from home.

📚 Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠 Home Office Stipend: A one-time $750 to help you create your dream office.

🐾 Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies. 

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at recruiting@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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