Solutions Engineer - Central
Job Summary
Job Description
As a Solutions Engineer at Glean, you will partner with Account Executives to navigate complex deal cycles. You'll create custom demo environments, manage technical Proof of Concepts (POCs), and conduct customer-facing activities, including technical discovery calls. You will lead security-focused discussions, collaborate with product and engineering teams to address customer requests, and develop ROI reports. This role involves understanding customer challenges and providing solutions using Glean's platform, which acts as a connective tissue between AI and knowledge, bringing together a company's knowledge, understanding it at a deep level and connecting it to generative AI applications.
Must have:
- 5+ years of sales engineering experience
- Bachelor's degree in CS or related field
- Excellent written and verbal communication skills
- Experience running technical deal cycles
- Consultative approach to solving customer challenges
- Familiarity with cloud environments (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure and maintain API integrations
Perks:
- Competitive compensation
- Medical, Vision and Dental coverage
- Flexible work environment and time-off policy
- 401k
- Company events
- Home office improvement stipend
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
8 skills required
Job Details
About Glean
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work.
We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same.
We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others.What you will do and achieve
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Create and demo custom environments based off of customer industry and line of business
- Run and manage a technical POC cycle
- Perform customer facing activities including technical discovery calls
- Lead security based conversations to make customers comfortable with Glean’s security posture
- Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
- Develop ROI and business justification reports and presentations
Who you are
- 5+ years of sales engineering or solution consulting experience in a SaaS organization
- Bachelor's degree in CS or a related field
- Excellent written and verbal communication skills
- Highly motivated, driven and self-starting individual
- Ability to work in a fast paced, team environment
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
- A consultative approach with solving your customer’s business challenges and having a track record of successfully overcoming technical and security objections
- Familiarity with any cloud environment (GCP, AWS, Azure)
- Proficiency in Python or Java
- Ability to configure, monitor and maintain API based integrations
Benefits
- Competitive compensation
- Medical, Vision and Dental coverage
- Flexible work environment and time-off policy
- 401k
- Company events
- A home office improvement stipend when you first join
- Annual education stipend
- Wellness stipend
- Healthy lunches and dinners provided daily
The standard OTE range for this position is $110,000 - $235,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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About The Company
We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications.
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