Specialist- Accounts Receivable

15 Minutes ago • 5 Years + • Monetization

Job Summary

Job Description

This Specialist – Accounts Receivable role is part of the Global Finance Operation, focusing on cash application and payment processing. The core responsibility involves accurately posting customer payments to invoices, both through auto-application and manual intervention when auto-clearing fails. The team ensures timely application of unapplied payments, working with bank statements and batch input files to clear invoices and meet service level agreements. The position requires a strong understanding of Order-to-Cash/Accounts Receivable processes in an international setting, with work in European shift timings.
Must have:
  • Perform cash allocation activities and manual postings.
  • Communicate with the Springer Nature AR team.
  • Create and update SOPs and process logs.
  • Process bank statements.
  • Prepare and reconcile credit card reports.
  • Respond to customer queries in Fresh Desk.
  • Clear unallocated cash and follow up for remittance advice.
  • Identify and share process improvement ideas.
  • Handle ad-hoc requests.
  • Hold a Commerce degree.
  • Possess minimum 5 years of international Accounts Receivable experience.
  • Be fluent in English (verbal and written).
  • Have experience with SAP (S4Hana preferred).
  • Be well-organized, detail-oriented, and capable of multitasking.
  • Demonstrate good knowledge of MS Office (Word, Excel, PowerPoint).
Good to have:
  • Excel Automation like VBA / Macro creation would be added advantage.

Job Details

Job Description:

About the Role

The account receivable is Part of Global finance Operation. Cash Application is the key to effectively managing. Payment Processing involves posting payments received from the customer to the respective invoices in the customer account. This is also known as Cash Application. The Team must accurately execute the auto cash application and manually apply payments to customer invoices where auto clearing fails. The process initiated with receipt of customer payment in the various bank accounts of Springer.

The payment for all invoices comes through the batch input file. AR associates must identify the payment for invoice by referring to the details in the bank statement and apply the cash to customer account and clear the invoice. This process will help us to apply all unapplied payments, and it is important to meet our SLA.

This position requires a detailed understanding of the Order to Cash/ Accounts Receivable processes within an international environment and work in European shift timing i.e. 12.30 pm IST to 21.30 pm IST.

Role Responsibilities:

  • Working as an AR agent and completing the cash allocation activities on a first level and doing manual postings by request
  • Communication with the AR team from Springer Nature
  • Creation or update existing SOPs, process log Updates.
  • Processing Bank statements.
  • Credit card report preparation and reconciliation.
  • Reply to customer queries in Fresh Desk
  • Clearing unallocated cash and follow up for remittance advice.
  • Find out scope for process improvement and share ideas.
  • Work on Ad-Hoc requests.

Experience, Skills & Qualifications:

  • Must be Graduate in Commerce
  • Minimum 5 years accounts Receivable experience in an international environment is required.
  • Fluent in English (Verbal & Writing).
  • Experience with SAP (preferably S4Hana).
  • Must be well organized, detail oriented and multitasking.
  • Good knowledge of MS Office – Word, excel and PowerPoint.
  • Excel Automation like VBA / Macro creation would be added advantage.

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About The Company

We are an ambitious and dynamic organisation, and home to some of the best-known names in research, educational and professional publishing. Working at the heart of a changing industry, we are always looking for great people who care about delivering quality to our customers and the communities we work alongside. In return, you will find that we open the doors to discovery for all our employees – offering opportunities to learn from some of the best in the business, with a culture that encourages curiosity and empowers people to find solutions and act on their instincts.

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