About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Solution Engineer: About Us

Salesforce Solution Engineers believe that seamless digital experiences are the foundation of modern business. By utilizing SaaS solutions, companies can achieve rapid market entry and deliver personalized customer experiences through mobile, digital, and social platforms. Salesforce's digital solutions strengthen customer relationships through product utilization and promote strategic growth for companies.

The Team

The Solution Engineer team is a collection of innovative professionals leading the digital industry. This team supports companies in elevating their digitalization to new levels. Solution Engineers collaborate with customers, sales teams, and professional services teams to provide solutions that enable companies to innovate. This organization is involved in sales, marketing, service, and product development, providing solutions across the entire customer lifecycle. This is an ideal position for those who want to challenge difficult problems in the digital field and thrive in a rapidly changing environment.

Responsibilities

• Deeply understand the functional specifications, constraints, and mechanisms of the assigned product as a specialist, and communicate them clearly to customers and internal sales teams.
• Interview prospective customers about their current operations, system configurations, challenges, and constraints.
• Envision the ideal state utilizing Salesforce products from customer, business, and technical perspectives, based on the current situation.
• Communicate the value of Salesforce solutions to customers from technical and business perspectives.
• Create and implement custom demonstrations based on client requirements using Salesforce solutions, JavaScript, HTML, CSS, and APIs.
• Provide presentations to executives and on-site teams.
• Assist sales teams in preparing proposals and responding to RFI/RFP for target accounts.
• Communicate with external implementation partners to support a seamless transition to the implementation phase.
• Stay constantly updated on industry and technology trends, leading companies with marketing expertise.
• Clearly and concisely explain market requirements and needs to internal product development and marketing teams.

Minimum Requirements

• Fluent Japanese and conversational English.
• 5+ years of experience in pre-sales, IT implementation project (implementation, development, operation) project lead, or technical consulting in a software company or system integrator.
• Excellent verbal and written communication skills.
• Logical analysis and problem-solving skills.
• Goal-oriented thinking.
• Ability to work as a team.

Preferred Requirements

• Knowledge of Salesforce products, Marketing Cloud knowledge.
• Proven track record of delivering sales presentations to executives.
• Successful experience in pre-sales/technical consulting roles.
• Knowledge and experience in e-commerce or digital marketing.

Your Impact

Solution Engineers play a crucial role in supporting the growing sales team. By using a unique skillset for analysis, structuring, negotiation, and problem-solving, they unravel complex issues and provide innovative solutions, significantly impacting the acquisition of strategic new business. Solution Engineers also strengthen relationships and support growth for both new prospects and existing customers as part of the business process.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About Us

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.