Sr Toy Store Associate (Full-time) - Warehouse (forklift) and Store

9 Months ago • All levels • Customer Service

About the job

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

The Fisher Price Toy Store is currently looking for a Sr Toy Store Associate to support day to day operations. Candidates will need to be able to drive a forklift.

What Your Impact Will Be: 

  • Responsible for the efficient maintenance of inventory in the stockrooms and on the salesfloor
  • Prepare truck lists and unload regular deliveries from warehouse
  • Assist with verifying, counting, sorting and storage of incoming inventory
  • Provide customer service support to the Toy store, including answering phones and answering consumer questions
  • Cash out customers and assist with customer returns
  • Straighten aisles and re-stock shelves when it is quiet at the register
  • Assist other sales clerks with issues as needed
  • Provide exceptional customer service in all aspects of the position

Qualifications

What We’re Looking For:

  • Able to work in a full-time capacity
    • A flexible schedule is required and will include working on Saturdays and occasionally on Sunday
  • Ability to unload a delivery truck in all types of weather on a regular basis
  • Excellent interpersonal skills and ability to work effectively with people at all levels
  • Working knowledge of cash registers and ability to give accurate change.
  • Excellent verbal communication skills that demonstrate sound knowledge of grammar
  • Excellent organizational skills
  • Strong numerical aptitude and analytical skills.
  • Ability to handle a high volume of work while maintaining accuracy and attention to detail
  • Ability to work with minimal supervision
  • Ability to stand for long periods of time, use a step stool or safety ladder (stairway style with railing and 5 steps total) and lift up to 40 pounds unassisted and over 40 pounds with assistance

Hourly:
The base hourly rate for this position is between $16.50-$18.40.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience.

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

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About The Company

We empower generations to explore the wonder of childhood and reach their full potential.


We treat play as if the future depends on it — because it does. Play is our language, and we speak to our consumers authentically by representing the world as they see and imagine it.


Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Monster High and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies.

Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies.


Mattel is recognized as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators.

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