Who We Are
Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.
Focus of the Role
As a Staff Engineer in Full Stack Engineering, you will lead the design, development, and delivery of scalable, secure, and accessible digital experiences across Telstra’s platforms. You will bring deep expertise in front-end and back-end technologies, cloud-native development and modern engineering practices to deliver scalable, secure and high-performing E2E solutions. You’ll champion engineering excellence, drive architectural decisions, and ensure alignment with Telstra’s digital strategy and accessibility standards. You will also explore and apply AI-powered tools and techniques to accelerate development workflows, improve testing and observability, and enable smarter, more personalised customer experiences. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.
What You’ll Do
- As a Staff Software Engineer, you apply deep experience and technical know-how in the Software Engineering domain to:
- Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems
- Develop innovative software that maintains data/network security management, and leverage set processes to reduce the time between commission and production
- Authentically engage with and influence a multi-stakeholder landscape to translate customer needs into leading-edge software application products, services or systems that meet Telstra’s time, cost and quality standards
- Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms
- Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)
- Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have a significant degree of impact to the function or cross-functionally
- Take ownership of your own actions and decisions to drive positive outcomes within your team/mission, and provide guidance to more junior engineers in order to support their development and contribution to team/mission outcomes
About You
- 10+ years of hands-on experience in full-stack application development, with proven success in delivering scalable, modular, and maintainable solutions.
- Deep proficiency in front-end and back-end technologies including Java, JavaScript, HTML/SCSS, and frameworks such as React, Angular, Node.js, and Spring Boot. Strong understanding of RESTful API integration, UX design principles, and component-based architecture for scalable application development.
- Leadership experience in driving architectural decisions and aligning engineering teams around best practices and standards.
AI & Strategic Insight
- Demonstrated expertise in leading the integration of AI/ML and Generative AI technologies—including Copilot and prompt engineering—into engineering workflows and digital platforms.
- Skilled in driving AI-powered automation, personalization, and content intelligence while ensuring ethical and responsible AI adoption aligned with enterprise governance.
- Proven ability to align engineering decisions with broader company objectives and digital transformation goals.
Quality & Performance Leadership
- Track record of implementing significant improvements in code quality, performance, stability, and scalability across complex systems.
- Advocate and enforce rigorous testing strategies, gaining stakeholder buy-in, even in challenging environments.
- Strong knowledge and application of WCAG 2.2 AA accessibility standards to ensure inclusive digital experiences.
DevOps & CI/CD
- Deep expertise in CI/CD workflows, including pipeline orchestration, DevOps practices, automated testing and observability practices using New Relic.
- Accountable for release governance, branching strategies, and automation using GitLab Runners and Bamboo.
- Skilled in managing end-to-end app releases, including DDR preparation, stakeholder co-ordination and comprehensive release checklists.
Security & Observability
- Experience implementing security best practices using tools such as Veracode, SonarQube, SAST and SEA.
- Proficient in active monitoring and observability using platforms such as New Relic, Splunk, PagerDuty, and Adobe Analytics to ensure application.
Cloud & Architecture Awareness
- Experience in full-stack development and microservices architecture, supporting multiple concurrent workstreams while maintaining high velocity and technical excellence.
- Skilled at identifying technical debt and driving modernization efforts to sustain long-term platform health.
Leadership & Problem Solving
- Demonstrated technical leadership driving cross-team alignment and architectural decisions.
- Strong problem-solving skills in high-availability, high-pressure environments.
Highly Desirable
- Bachelor’s degree in Computing Science, Engineering, or Information Management.
- Strong understanding or experience with UX and/or Visual Design specialties.
- Experience with CI/CD practices and automation tools.
- Proven track record of delivering software solutions on time and within budget.
Key Skills
- Full Stack Architecture & Solution Design
- CI/CD pipeline development
- Agile methodologies
- Microservices architecture & API design
- Cloud-native development
- Technical leadership, mentoring & cross-team influence
- AI/ML Integration and Prompt Engineering