Team Lead – Accounts Receivable (US Healthcare)

Role Overview

We are hiring a Team Lead – Accounts Receivable (AR) to manage and lead a high-performance team responsible for end-to-end AR functions, including insurance follow-ups, denial resolution, and collections. The ideal candidate brings hands-on experience in US healthcare RCM processes and has previously handled team supervision in a fast-paced BPO/KPO environment.

Key Responsibilities

As the Team Lead – AR, your core responsibilities will include managing AR executives, ensuring timely claim resolution, monitoring aging reports, achieving collection targets, and maintaining quality standards. You will take ownership of day-to-day operations, drive team performance, and serve as the escalation point for client or payer issues. Effective communication with clients and cross-functional collaboration will be key to your success in this role.

What We’re Looking For

• Minimum 4–6 years of hands-on experience in US healthcare AR
• At least 1–2 years in a team lead or supervisory capacity
• Strong understanding of insurance follow-up, EOB analysis, denials, and appeals
• Proficiency in tools like eClinicalWorks, Kareo, AdvancedMD, Epic, Athena, ECW, MD4, Meditech, Cerner or equivalent
• Excellent leadership, reporting, and communication skills
• Willingness to work full-time from our Gurugram office (Sector 18) during US night shifts

What You’ll Get

• Competitive salary with performance-based incentives
• Leadership role in a growing, stable US healthcare company
• Transparent growth path and skill enhancement opportunities
• Collaborative team culture and direct client interaction