Team Lead – Accounts Receivable (US Healthcare)

4 Minutes ago • 4-6 Years

Job Summary

Job Description

We are hiring a Team Lead – Accounts Receivable (AR) to manage and lead a high-performance team responsible for end-to-end AR functions, including insurance follow-ups, denial resolution, and collections. The role involves managing AR executives, ensuring timely claim resolution, monitoring aging reports, achieving collection targets, and maintaining quality standards. The successful candidate will take ownership of day-to-day operations, drive team performance, and serve as the escalation point for client or payer issues, requiring effective communication and cross-functional collaboration.
Must have:
  • Manage AR executives
  • Ensure timely claim resolution
  • Monitor aging reports
  • Achieve collection targets
  • Maintain quality standards
  • Take ownership of day-to-day operations
  • Drive team performance
  • Serve as escalation point for client or payer issues
  • Communicate effectively with clients
  • Collaborate cross-functionally
  • 4-6 years hands-on experience in US healthcare AR
  • 1-2 years in team lead or supervisory capacity
  • Willingness to work full-time from Gurugram office during US night shifts
Perks:
  • Competitive salary with performance-based incentives
  • Leadership role in a growing, stable US healthcare company
  • Transparent growth path and skill enhancement opportunities
  • Collaborative team culture and direct client interaction

Job Details

Role Overview

We are hiring a Team Lead – Accounts Receivable (AR) to manage and lead a high-performance team responsible for end-to-end AR functions, including insurance follow-ups, denial resolution, and collections. The ideal candidate brings hands-on experience in US healthcare RCM processes and has previously handled team supervision in a fast-paced BPO/KPO environment.

Key Responsibilities

As the Team Lead – AR, your core responsibilities will include managing AR executives, ensuring timely claim resolution, monitoring aging reports, achieving collection targets, and maintaining quality standards. You will take ownership of day-to-day operations, drive team performance, and serve as the escalation point for client or payer issues. Effective communication with clients and cross-functional collaboration will be key to your success in this role.

What We’re Looking For

  • Minimum 4–6 years of hands-on experience in US healthcare AR
  • At least 1–2 years in a team lead or supervisory capacity
  • Strong understanding of insurance follow-up, EOB analysis, denials, and appeals
  • Proficiency in tools like eClinicalWorks, Kareo, AdvancedMD, Epic, Athena, ECW, MD4, Meditech, Cerner or equivalent
  • Excellent leadership, reporting, and communication skills
  • Willingness to work full-time from our Gurugram office (Sector 18) during US night shifts

What You’ll Get

  • Competitive salary with performance-based incentives
  • Leadership role in a growing, stable US healthcare company
  • Transparent growth path and skill enhancement opportunities
  • Collaborative team culture and direct client interaction

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About The Company

Chicago, Illinois, United States (Hybrid)

Gurugram, Haryana, India (On-Site)

Gurugram, Haryana, India (On-Site)

Chicago, Illinois, United States (On-Site)

Chicago, Illinois, United States (Hybrid)

Pasig, Metro Manila, Philippines (Hybrid)

Quezon City, Metro Manila, Philippines (Hybrid)

Gurugram, Haryana, India (Hybrid)

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