Team Lead, Merchant Acquisition

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Merchant Strategy Team is now finding a teammate to join our motivated team on this rocketship with the mission to empower merchants with economic opportunities while making lives easier for all Thais. Our team operates with first principle thinking, consumer centricity, and result-orientation approach. As a member of the team, you will shape the future of Grabfood. You will have a chance to create growth opportunities by executing strategic plans with the close interaction with top management.

Get to Know the Role

You will help elevate GrabFood selections of high quality merchants by aligning merchant needs with platform benefits, applying our data to prioritize where we should deploy our resources, grooming up team members that will be front man of presenting how GrabFood can help their business, and designing the sales operations that best suit for strategy. You will report to Head, GrabFood Strategy, work onsite at Bangkok office.

The Critical Tasks You Will Perform

• You will lead our merchant acquisition team which is growing in numbers across Bangkok and other cities, coaching the team to be the best salesperson in multiple products.
• You will manage the commercial in both commission and marketing benefits that will be tailored to the top merchants in both legendary segment and international expansion.
• You will be responsible for sales strategy formulation on prioritizing where we are deploying resources and align the marketing timeline which use those merchant branding to attract new users
• You will help create a sales operation that involves multiple teams from lead generation to marketing out.

What Essential Skills You Will Need

• 2+ years of experience in Sales or Business development field
• 1+ year of team management experience
• Excellent sales skill and able to copy-paste skills through grooming the team
• Data-driven and analytical, knowing what are prioritized by given data.
• Ability to clearly communicate issues and ideas to stakeholders
• Proficiency in English, both spoken and written, and 3rd languages (Chinese/Japanese)
• Deep understanding of food industry or FMCG is welcome.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.