Technical Program Manager
Job Summary
Job Description
Entrata, a global leader in property management software since 2003, is seeking a Technical Program Manager. This role will drive key strategic initiatives, act as a subject matter expert, and ensure timely, high-quality software releases. Responsibilities include leading cross-functional project execution, conducting market research, prioritizing the product backlog, writing detailed product requirements, and monitoring product performance. The ideal candidate will have 5+ years of experience in product management within the software industry, a strong understanding of Agile/Scrum methodologies, and excellent communication skills. This is an opportunity to shape enterprise software products and support mission-critical projects.
Must have:
- Bachelor's degree in Computer Science, Engineering, Business, Law, or related field.
- 5+ years of experience in product management or related roles.
- Strong understanding of software development methodologies (Agile/Scrum).
- Exceptional written and verbal communication skills.
- Experience working with enterprise customers.
- Demonstrated success in launching software products at scale.
- Strong analytical and data-driven decision-making skills.
- Experience collaborating with geographically distributed teams.
Good to have:
- 2+ years of hands-on experience as a software engineer.
- MBA or other advanced degree.
- Experience working with Data Science teams or building data-intensive products.
Perks:
- Flexible and transparent culture
- Remote and hybrid work options
- Generous vacation time
- Frequent company recharge days
- Comprehensive medical, dental, and vision coverage
- Fertility benefits
- HSA/FSA options
- Employer-paid disability benefits
- Access to 401(k) with employer matching
- Wellness initiatives
- Onsite gym at HQ
- Mental health resources
- Wellness challenges
- Employee assistance programs
- Family-centric leave policies
- Entrata Cares programs
- Opportunities for volunteerism and charity events
- Exclusive Previ cell phone plan
- Discounts on services or local business partnerships
- Bi-annual swag drops
6 skills required
Job Details
Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.
Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.
We're seeking a seasoned and dynamic Technical Program Manager to join our growing team. In this pivotal role, you’ll drive key strategic initiatives, serve as a subject matter expert and escalation point, and help deliver exceptional value through timely, high-quality software releases. This is an exciting opportunity to help shape the future of our enterprise software products and support mission-critical projects.
Key Responsibilities
- Lead strategic initiatives by supporting cross-functional project execution across Product, Engineering, Design, Marketing, and Sales teams.
- Serve as an SME and escalation point for customers, internal stakeholders, and product teams.
- Conduct market research, competitor analysis, and customer feedback reviews to identify new product opportunities.
- Help prioritize and manage the product backlog, using data to make high-impact decisions that align with business goals.
- Contribute to writing and maintaining detailed product requirements, user stories, and documentation for globally distributed development teams (U.S. and India).
- Ensure alignment across departments to support enterprise customer needs and long-term product strategy.
- Monitor product performance and user behavior to identify improvement opportunities and drive enhancements.
- Stay current on industry trends, emerging technologies, and best practices to maintain product competitiveness.
Minimum Qualifications
- Bachelor’s degree in Computer Science, Engineering, Business, Law, or a related field.
- 5+ years of experience in product management or related roles within the software industry.
- Strong understanding of software development methodologies, particularly Agile/Scrum.
- Exceptional written and verbal communication skills; ability to simplify complex ideas for a variety of audiences.
- Experience working with enterprise customers and navigating complex software purchasing processes.
- Demonstrated success in managing and launching software products at scale.
- Strong analytical skills and a data-driven approach to decision-making.
- Experience collaborating with cross-functional, geographically distributed teams.
Preferred Qualifications
- 2+ years of hands-on experience as a software engineer or in a technical role.
- MBA or other advanced degree.
- Experience working with Data Science teams or building products that leverage large-scale data sets.
$107,800 - $172,500 a year
This band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.
Level - P3
Benefits:
Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
HSA/FSA options and employer-paid disability benefits provided for eligible employees.
Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
Family-centric leave policies supporting new parents during significant life events.
Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
Bi-annual swag drops for employees
Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law
But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.
It’s a great place to work! Will you join us?
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