VIP Host

2 Months ago • 3 Years + • Account Management • $68,000 PA - $85,000 PA

Job Summary

Job Description

As a VIP Host at DraftKings, you'll cultivate relationships with high-engagement players, executing their industry-leading VIP engagement strategy. Responsibilities include exceeding engagement targets, assisting in user reactivation, managing promotional budgets, compiling player feedback for platform improvements, and ensuring adherence to VIP policies, including responsible gaming. You'll build strong player relationships, fostering long-term loyalty and driving brand advocacy. The role demands a strong understanding of sports betting, gaming economies, and player behavior, along with data analysis skills and a willingness to work in a fast-paced environment, including nights and weekends. Travel may be required.
Must have:
  • 3+ years customer-facing account management
  • Sports betting/gaming experience
  • Player behavior understanding
  • Data analysis & decision-making
  • Excellent communication skills
  • Adherence to responsible gaming policies
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

  • Create strong, authentic, and trusted player relationships.

  • Exceed engagement and service level performance targets.

  • Assist in reactivation efforts to re-engage inactive users.

  • Effectively distribute an allotted promotional budget.

  • Compile player feedback to support improvements to the platform and identify commercial opportunities.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.
     

What you’ll bring

  • 3+ years of experience in a customer-facing account management role.

  • Experience with sports betting, gaming economies, and player behavior.

  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

  • Analyze data and trends to make quick and confident decisions.

  • Willingness to travel and work nights and weekends.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 68,000.00 USD - 85,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Epic Games - Director, External Development

Epic Games

Cary, North Carolina, United States (On-Site)
3 Months ago
Bajaj Finserv - Manager - CD - Growth North & East

Bajaj Finserv

Bhagalpur, Bihar, India (On-Site)
7 Months ago
Gaming Innovation Group  - Senior .NET Backend Developer

Gaming Innovation Group

St. Julian's, Malta (Hybrid)
3 Months ago
Hitachi - Dynamics CE Functional Architect (remote/Costa Rica- or LATAM-based)

Hitachi

San José, San José Province, Costa Rica (Remote)
6 Months ago
Netflix - Creative Manager, Local Originals - Thailand

Netflix

Bangkok, Bangkok, Thailand (On-Site)
2 Months ago
Salesforce - Prime Named Account Executive, MuleSoft

Salesforce

Montreal, Quebec, Canada (Remote)
1 Month ago
ByteDance - Client Fund Management, Treasury - Global Payment

ByteDance

Singapore (On-Site)
3 Months ago
NVIDIA - Senior Director - Deals Accounting

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
PwC - Senior Consultant Tax Accounting Services (kantoor Amsterdam,  Rotterdam, Utrecht, Eindhoven)

PwC

Amsterdam, North Holland, Netherlands (On-Site)
6 Months ago
Netflix - Manager, Account Management - Japan

Netflix

Tokyo, Japan (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Techland - Senior Gameplay Animator

Techland

Warsaw, Masovian Voivodeship, Poland (Remote)
4 Months ago
InMobiInMobi - Sales Manager, Microsoft Advertising- Cape Town, South Africa

InMobiInMobi

Cape Town, Western Cape, South Africa (On-Site)
6 Months ago
Crytek - Senior Site Reliability Engineer

Crytek

Frankfurt, Hessen, Germany (Remote)
6 Months ago
The Walt Disney Company - Coordinator, Paid Media

The Walt Disney Company

Seoul, South Korea (On-Site)
3 Months ago
PwC - Cybersecurity Solutions Architect

PwC

Calgary, Alberta, Canada (On-Site)
6 Months ago
SciPlay - Director, People Capability

SciPlay

North Carolina, United States (Hybrid)
1 Month ago
Nintendo - Associate Vendor Management Specialist

Nintendo

Redmond, Washington, United States (On-Site)
7 Months ago
Tesla - Used Car Sales Advisor

Tesla

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Zoox - Senior Technical Program Manager - System Safety Clearance

Zoox

Foster City, California, United States (Hybrid)
6 Months ago
Trendyol - Data Science Professionals (Dolap)

Trendyol

İstanbul, İstanbul, Türkiye (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Chicago, Illinois, United States

VX Media - Public Relations Specialist

VX Media

New York, New York, United States (On-Site)
6 Months ago
Paypal - MTS 1, Software Engineer

Paypal

Scottsdale, Arizona, United States (Hybrid)
6 Months ago
Nintendo - Intern - Corporate Social Responsibility

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
The Walt Disney Company - Sr Software Engineer (webOS/Tizen)

The Walt Disney Company

San Francisco, California, United States (On-Site)
5 Months ago
Activision - Senior Analytics Engineer

Activision

Santa Monica, California, United States (On-Site)
1 Month ago
Smarsh - Sales Development Representative I

Smarsh

New York, New York, United States (Hybrid)
6 Months ago
WebFX - Jr. Business Data Analyst

WebFX

Harrisburg, Pennsylvania, United States (On-Site)
6 Months ago
Aristocrat Gaming - Executive Assistant

Aristocrat Gaming

Austin, Texas, United States (On-Site)
2 Months ago
Whoop - Technical Lead (Data Science Tooling)

Whoop

Boston, Massachusetts, United States (On-Site)
6 Months ago
ByteDance - Software Engineer Intern (SDN) - 2025 Summer (PhD)

ByteDance

San Jose, California, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Account Management Jobs

Playtech - Customer Success Manager [025559]

Playtech

Magdalena Del Mar, Lima Province, Peru (On-Site)
6 Months ago
PwC - Számviteli Tanácsadó - Treasury és audit támogatás

PwC

Budapest, Hungary (Hybrid)
6 Months ago
Axon - Auditor - IT & Accounting Process

Axon

Sterling, Virginia, United States (Hybrid)
2 Months ago
PwC - Manager/Senior Manager Tax Compliance (m/f/d)

PwC

Luxembourg (On-Site)
6 Months ago
Team Liquid - Senior Staff Accountant/Accounting Manager

Team Liquid

Utrecht, Utrecht, Netherlands (On-Site)
1 Month ago
Jelly Smack - Account Management Intern (paid)

Jelly Smack

Los Angeles, California, United States (Hybrid)
6 Months ago
Aristocrat Gaming - Accounts Receivable Controller

Aristocrat Gaming

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Axon - Director, Commercial Controller (Hybrid)

Axon

Scottsdale, Arizona, United States (Hybrid)
4 Months ago
Unity - Accounts Receivables Specialist (6 Months Contract)

Unity

Shanghai, Shanghai, China (On-Site)
7 Months ago
Lionbridge Games - Global Account Director

Lionbridge Games

(Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Plovdiv, Plovdiv Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

London, England, United Kingdom (On-Site)

Boston, Massachusetts, United States (On-Site)

Sofia, Sofia City Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

United States (Remote)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug