VS&A Technical Training Instructor

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Global Education: APAC Customer Training Delivery Organization

Job Description

The Instructor, Video Security and Access Control will be responsible for delivering high-quality technical training on Motorola Solutions' comprehensive suite of video security and access control products and solutions. This role involves educating customers, partners, and internal teams on the installation, configuration, operation, and maintenance of these systems. The instructor will utilize their technical expertise and strong presentation skills to ensure effective knowledge transfer and drive adoption of Motorola's cutting-edge security technologies.

Basic Requirements

Responsibilities:

• Deliver Engaging Training Sessions: Conduct instructor-led training courses (both in-person and potentially virtual) on Motorola's video security (e.g., Avigilon, Pelco, Ava) and access control (e.g., Avigilon Alta, Avigilon Unity Access, Openpath) product lines.
• Technical Instruction: Provide in-depth technical training on system architecture, hardware installation, software configuration, network integration, video analytics, access control principles, and best practices.
• Develop and Maintain Training Materials: Create, review, and update training content, including presentations, hands-on lab exercises, training guides, and online modules, ensuring accuracy and relevance.
• Hands-on Labs: Set up and manage lab environments, ensuring all necessary hardware, software, and equipment are functional for practical exercises.
• Assess Learning and Provide Feedback: Evaluate participants' understanding through practical assessments, quizzes, and discussions, providing constructive feedback to reinforce learning.
• Maintain Technical Expertise: Continuously update technical knowledge on Motorola's evolving video security and access control technologies, including new features, updates, and integrations.
• Address Technical Queries: Serve as a technical resource for training participants, addressing questions and providing clarification on complex topics.
• Collaborate with Internal Teams: Work closely with product management, sales, and technical support teams to align training content with product roadmaps and customer needs.
• Travel : Travel to customer sites or other Motorola locations within the APAC region or potentially internationally may be required to deliver on-site training.
• Contribute to Training Strategy: Provide input and suggestions for improving training programs and methodologies.

Qualifications and Experience:

• Proven technical expertise in video security systems (e.g., IP cameras, video management systems, analytics) and access control systems (e.g., controllers, readers, credentials).
• Previous experience in delivering technical training, instruction, or presentations, preferably within the security industry.
• Excellent presentation, communication, and interpersonal skills with the ability to explain complex technical concepts to diverse audiences.
• Strong problem-solving and troubleshooting abilities related to video security and access control systems.
• Ability to work independently and as part of a collaborative team.
• Strong organizational and time-management skills.
• Relevant technical certifications in video surveillance, access control, or related IT fields are desirable.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes