Wintel Administrator

12 Minutes ago • 2 Years +

Job Summary

Job Description

Devoteam is seeking a Wintel Administrator to join their IT service team. The role involves providing Systems, Infrastructure, and Cloud support, both onsite and remotely. Key responsibilities include ensuring service quality, executing tasks for various sub-services, and managing end-to-end ticketing for incidents, requests, and queries. The ideal candidate will be proactive, possess strong communication and problem-solving skills, and be committed to service excellence, working effectively both independently and as part of a team.
Must have:
  • Minimum 2 years of experience in Systems Administration positions
  • Higher Degree in Computer Science, Telecommunications, or similar
  • Initiative and proactivity
  • Good communication skills at different levels and with different interlocutors (user, client, and other IT areas)
  • Interpersonal relationship skills and customer orientation
  • High capacity for analysis and problem-solving
  • Proactive, entrepreneurial, responsible, and service-committed person
  • Ability to work both autonomously and in a team
  • Proficiency with ticketing tools
  • Experience with Microsoft Office365 and Azure
  • Active Directory administration
  • Knowledge of Windows Operating Systems
  • Experience with on-premise and Cloud Systems and Server Infrastructure
  • Familiarity with Cloud Solutions, preferably Microsoft Azure
  • Micro-computing / Device (PCs, Tablets…) and printing equipment administration and configuration
  • Server plant management and administration, at a systems and infrastructure level: Networking & Comms knowledge (Switching, Routing)
  • Experience with PRTG monitoring tools
Good to have:
  • Experience providing service in large companies
  • Manufacturer certifications (Microsoft, Cisco, etc.)
  • Knowledge of Catalan and English

Job Details

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity, and business transformation through technology. Focused on 6 areas of specialization, we address our clients' strategic challenges: Digital Business & Products, Data-driven Intelligence, Distributed Cloud, Business Automation, Cybersecurity, and Sustainability achieved through Digitalization.

Technology is in our DNA, and we believe in it as a lever capable of driving change for improvement, maintaining a balance that allows us to offer our clients top-level technological tools but always with the closeness and professionalism of a team that acts as a guide along the way.

Our 25 years of experience make us an innovative, consolidated, and mature consultancy that enables the development of our 8,500 people, continuously certifying our consultants in the latest technologies and counting on experts in: Cloud, BI, Data Analytics, Excellence in Business Processes, Customer Relationship Management, Cybersecurity, Digital Marketing, Machine Learning, Software Engineering and Development.

Devoteam has been awarded Partner of the Year 2021 by the 5 cloud leaders: AWS, Google Cloud, Microsoft, Salesforce, and ServiceNow.

#CreativeTechForBetterChange

Job Description

We are looking for a Wintel Administrator to join the IT service structure, whose mission will be to perform Systems & Infra & Cloud support tasks both onsite and remotely.

Tasks and functions:

  • Ensure the quality of the deployed service.
  • Execution of related tasks for the different sub-services within scope.
  • End-to-end responsibility for associated ticketing: management of Incidents, requests, and queries.

Skills:

  • Initiative and proactivity
  • Good communication skills at different levels and with different interlocutors (user, client, and other IT areas), interpersonal relationship skills, customer orientation.
  • High capacity for analysis and problem-solving.
  • Proactive, entrepreneurial, responsible, and service-committed person.
  • Ability to work both autonomously and in a team.

MINIMUM REQUIREMENTS:

  • Minimum experience: more than 2 years in Systems Administration positions.
  • Valuable if the service provided has been in large companies.
  • Minimum education: Higher Degree in Computer Science, Telecommunications, or similar.
  • Valuable manufacturer certifications: Microsoft, Cisco, etc…

The work modality is hybrid, attending client offices 3 days/week and 2 days/week remotely.

The schedule is Monday to Friday from 9:00 to 18:00, full-time 40 hours per week.

Requirements

  • Ticketing tools
  • Microsoft Office365 and Azure
  • Active Directory administration
  • Windows Operating Systems
  • On-premise and Cloud Systems and Server Infrastructure
  • Cloud Solutions, preferably in Microsoft Azure
  • Micro-computing / Device (PCs, Tablets…) and printing equipment administration and configuration
  • Server plant management and administration, at a systems and infrastructure level: Networking & Comms knowledge (Switching, Routing)
  • PRTG monitoring tools

Catalan and English are a plus.

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