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As a Project Manager in Customer Success at AiDASH, you will lead projects involving advanced analytics, AI, GIS strategy, and execution. You will collaborate with customers to understand their challenges and design data-driven solutions. Responsibilities include managing cross-functional engagements, translating datasets into insights, guiding SaaS implementations, and mentoring a team. You'll be working alongside experts to secure infrastructure and deliver real results. This role offers a chance to make a significant impact on the planet through meaningful projects. You'll partner with sophisticated utility, energy and infrastructure leaders to solve complex business problems and design data-driven solutions.  Lead complex, cross-functional engagements spanning satellite data, AI models, and geospatial strategy to ensure customer success at every phase. Guide customers through large-scale SaaS implementations and drive operational change, sustainability wins and cost efficiencies.

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About AiDASH


AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at&nbsp;<a href="http://www.aidash.com/">www.aidash.com</a>&nbsp;&nbsp;&nbsp;&nbsp;


We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others.&nbsp; We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.”&nbsp; We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”.&nbsp;<a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/topics/north-america-technology-fast-500.html?utm_source=bngaiwebsite&amp;utm_medium=referral&amp;utm_campaign=evolve-banner">Deloitte Technology Fast 500</a>™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024. &nbsp;
&nbsp;
Join us in Securing Tomorrow!


The Role


Are you ready to lead projects that matter? As a Project Manager in Customer Success, you’ll sit at the intersection of advanced analytics, cutting-edge AI, GIS strategy, and boots-on-the-ground execution. You’ll orchestrate complex, high-impact projects that deliver meaningful outcomes for our customers - and for the planet.&nbsp;
&nbsp;
This isn’t just any PM role. You’ll be working alongside the best and brightest—former utility engineers, climate scientists, data analysts, and consultants—on projects that secure tomorrow’s infrastructure by delivering real results today. This is your chance to make your mark on something much bigger than a spreadsheet.&nbsp;


<h3>How you’ll make an impact:</h3>
<ul class="posting-requirements plain-list">
<ul><li>Partner with our customers—some of the most sophisticated utility, energy, and infrastructure leaders in the world—to understand their toughest business problems and design data-driven solutions</li><li>Lead complex, cross-functional engagements spanning satellite data, AI models, and geospatial strategy to ensure customer success at every phase</li><li>Translate massive datasets into meaningful insights, collaborating with GIS, data science, and engineering teams to deliver real-world outcomes</li><li>Guide customers through large-scale SaaS implementations that drive operational change, sustainability wins, and cost efficiencies</li><li>Manage and mentor a team of high-caliber APMs and analysts—raising the bar for execution, clarity, and client impact</li><li>Continuously identify repeatable solutions that scale, working with Product and Engineering to turn field learnings into platform power</li></ul>
</ul>

<h3>What we're looking for:</h3>
<ul class="posting-requirements plain-list">
<ul><li>5–12 years of experience in top-tier analytics consulting, strategy, or operations roles, ideally with exposure to utilities, climate tech, infrastructure, or SaaS</li><li>Strong project leadership and stakeholder management skills—especially with senior executives at large enterprises</li><li>Hands-on experience managing end-to-end project delivery, including solutioning, timelines, budgets, and cross-team collaboration</li><li>Curiosity and drive to dive deep into AI, geospatial, and sustainability topics—even if you haven’t worked in them before</li><li>Exceptional communication skills—able to turn complexity into clarity, and data into action.&nbsp;</li><li>MBA or equivalent from a Tier I institution is a plus, but not a must</li></ul>
</ul>

<h3>What you'll gain:</h3>
<ul class="posting-requirements plain-list">
<ul><li>An opportunity to work on meaningful, mission-driven projects that protect forests, prevent wildfires, and modernize the world’s most critical infrastructure</li><li>A team of peers who care deeply about impact, learning, and execution</li><li>A launchpad to grow into customer-facing strategy roles, deep tech consulting, or product leadership as we scale</li></ul>
</ul>


In Summary&nbsp;
This is more than a job. It’s a chance to drive real outcomes for customers and the planet. If you’re looking to lead with purpose, collaborate with brilliance, and help shape a more resilient world, we want to hear from you.&nbsp;


We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.&nbsp;


We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.&nbsp;

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