Job Description
As a Technical Project Manager in Professional Services, you will lead the design and execution of custom solutions to help customers realize the full potential of the AiDash platform. Your responsibilities include integrating into customer systems, adapting to their processes, and solving challenges. You will ensure that every implementation translates to real, operational impact. You will lead the end-to-end delivery of solutions, translate business needs into technical plans, own the architecture of each custom solution, ensure on-time delivery, and ensure quality at every stage. The role is pivotal in ensuring customers adopt and thrive with AiDASH. This role is pivotal to ensuring customers not only adopt AiDASH but thrive with it.
Good To Have:
- Experience working with large enterprise customers.
- Ability to manage ambiguity and deliver under tight timelines.
Must Have:
- 5+ years of experience in technical project management.
- Experience delivering complex client-specific solutions across teams.
- Translate business needs into detailed technical specifications.
- Expertise in Agile project management practices.
- Exceptional communication and stakeholder management skills.
Perks:
- A mission that matters.
- A global team of the best and brightest.
- Seat at the table.
- Endless learning.
- A fast-moving, respectful culture.
About AiDASH
The Role
AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI. Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance - and complying with biodiversity net gain mandates and carbon capture goals. AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty™. Learn more at www.aidash.com
We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others. We have been recognized by Forbes two years in a row as one of “America’s Best Startup Employers.” We are also proud to be one of the few climate software companies in Time Magazine’s “America’s Top GreenTech Companies 2024”. Deloitte Technology Fast 500™ recently ranked us at No. 12 among San Francisco Bay Area companies, and No. 59 overall in their selection of the top 500 for 2024.
Join us in Securing Tomorrow!
At AiDash, customer health isn’t just a metric—it’s a reflection of how seamlessly our product fits into our customers’ daily operations. When it works right, it makes their lives easier, their workflows smoother, and their decisions smarter. But great products alone aren’t enough.
As a Technical Project Manager in Professional Services, you’ll be at the frontlines of value delivery—leading the design and execution of custom solutions that help our customers realise the full potential of the AiDash platform. Whether it’s integrating into their systems, adapting to their processes, or solving edge-case challenges, you’ll ensure that every implementation translates to real, operational impact. You’re not just delivering features—you’re making our product work brilliantly in the real world. This role is pivotal to ensuring customers not only adopt AiDASH but thrive with it.
How you will make an impact:
- Lead the end-to-end delivery of high-impact, customer-specific solutions - spanning workflow redesigns, integrations, data transformations and tailored modulesthat extend beyond our core product
- Translate business needs into actionable technical plans by partnering with Customer Success to unpack operational workflows, understandcustomer pain points and objective, and alignon solution requirements
- Own the architecture of each custom solution - making key design decisions across integrations, pipelines, and feature extensions to ensure solutions are scalable, secure, and aligned with product standards
- Ensure reliable, on-time delivery- track timelines, resolve blockers, and drive momentum across all stakeholders (CS, R&D, DevOps)
- Ensure quality at every stage by enforcing design reviews, validating test coverage, and confirming that all custom work is production-ready, upgrade-safe, and thoroughly documented.
- Continuously improve delivery effectiveness by building reusable assets, creating implementation playbooks, and refining internal processes
- Influence product evolution:Identify patterns in custom implementations and collaborate with Product to influence roadmap priorities
What we're looking for:
- B.Tech(Computer science/ IT) or MCA degree from a top tier graduation college
- 5+ years of hands-on experience in technical project management in a SaaS, enterprise software, or system integration context.
- Proven track record of delivering complex, client-specific solutions across cross-functional teams
- Strong technical acumen with the ability to translate business needs into detailed technical specifications
- Expertise in Agile project management practices and tooling (e.g., JIRA, Confluence, Asana).
- Exceptional communication, stakeholder management, and client-facing skill.
- Experience working with large enterprise customers is preferred
- Ability to manage ambiguity, define structure, and deliver under tight timelines.
What you'll love:
- A mission that matters—your work protects critical infrastructure and lives.
- A global team of the best and brightest across AI, product, field ops, and science.
- A seat at the table –Work closely with Product, Engineering, and CS leadership to shape delivery practices and product evolution.
- Endless learning – Navigate complex customer landscapes, tackle unique challenges, and grow across business, tech, and product domains.
- A fast-moving, respectful culture where outcomes speak louder than org charts.
We are proud to be an equal-opportunity employer. We are committed to embracing diversity and inclusion in our hiring practices, and we promote a work environment where everyone, from any race, color, religion, sex, sexual orientation, gender identity, or national origin, can do their best work.
We are committed to providing an inclusive and accessible interview experience for all candidates. Please let us know if you require any accommodation during the interview process, and we will make every effort to meet your needs.
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