Sales Operations Specialist

VusionGroup, a leader in IoT and data technologies for commerce, is seeking a Sales Operations Specialist. This role supports the sales team by optimizing processes, managing sales data, and ensuring efficient operations. The specialist will drive sales process discipline, manage CRM systems, provide coaching, and contribute to planning and execution, helping to develop the future of retail through digitalization.

Must Have

• Contributes to analytics on key revenue drivers
• Instills sales process discipline, adherence to standards and excellence in execution
• Acts as a subject matter expert to advocate and support effective usage of processes and tools
• Maintains and manages sales data, ensuring accuracy and accessibility
• Collaborates with IT to ensure sales reporting is in place
• Be the subject matter expert on forecasting tools and systems
• Manage pipeline and sales forecast as well as pipeline and forecast hygiene
• Develops relationships with the sales teams and teach how to self-serve and manage pipeline
• Aligns with the team in territory planning models, quota distribution
• Bachelor's degree in Business, Marketing, Finance, Data Analytics or a related field
• Minimum of 5 years of experience in sales operations or a similar role
• Strong analytical and problem-solving skills
• Proficiency in CRM software (Salesforce) and Microsoft Excel
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with strong organizational skills

Good to Have

• Experience in the retail sector
• Advanced knowledge of data analysis tools and techniques

Perks & Benefits

• Generous paid time off (35 days PTO)
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans
• Financial future: Retirement savings plans vary by country, but help plan for your future
• Family-First Support: Navigate family challenges with assistance
• Hybrid work: Two days working from home, three days in the office, plus freedom to work anywhere for up to two weeks a year
• Time off to volunteer and give back to your community
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses
• Philanthropy: Company matches employee donations up to $500 per year

Company Description

Sales Operations Specialist

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

The Sales Operations Specialist will be responsible for supporting the sales team by optimizing processes, managing sales data, and ensuring efficient operations. This role requires a detail-oriented individual with strong analytical skills and the ability to work collaboratively across departments.

Key Responsibilities:

Driving Sales Process Discipline & Sales Process Optimization:

• Contributes to analytics on key revenue drivers.
• Integrates findings from data analysis.
• Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.
• Instills sales process discipline, adherence to standards and excellence in execution, or pipeline health.
• Holds sales managers accountable for account plan quality and completeness. Helps ensure consistency and excellence in the sales process.
• Acts as a subject matter expert to advocate and support effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements.
• Consolidates input from the supported area into the feedback loop. Communicates feedback to engineer/partner teams on tools.
• Leverages business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities and / or risks.
• Maintains a predictable rhythm of the business (RoB) in collaboration with leadership.
• Contributes to RoB activities to enforce great discipline and ensure quality outcome delivery.
• Provides business insights and recommendations to effect positive changes. Identifies opportunities to streamline and improve the RoB cadence.
• Contributes to optimizing sales team processes and capabilities within the supported segment.
• Assesses customer/partner needs and applies methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes.

Data Management, Reporting and Analysis:

• Maintain and manage sales data, ensuring accuracy and accessibility for the sales team.
• Collaborate with IT to ensure sales reporting in in place to support the business needs.

CRM Management:

• Be the subject matter expert on the forecasting tools and systems to provide coaching and onboarding for new sales team members. Train team members on how to use the CRM system
• Manage pipeline and sales forecast as well as pipeline and forecast hygiene.
• Track week over week process and provide weekly insights on what has changed week over week, pipeline generation and sales stage movements.
• Ensure common reporting is in place with utilization by the sales managers and account executives.

Coaching:

• Develops relationships with the sales teams and teach how to self-serve and manage pipeline.
• Drive efficiency to ensure sales teams have maximum time in the field with their customers.

Planning & Execution:

• Aligns with the team in territory planning models, quota distribution with documented processes and principles.

Qualifications

Experience:

• Education: Bachelor's degree in Business, Marketing, Finance, Data Analytics or a related field.
• Experience: Minimum of 5 years of experience in sales operations or a similar role.

Skills:

• Strong analytical and problem-solving skills.
• Proficiency in CRM software (Salesforce) and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Preferred Qualifications:

• Experience in the retail sector preferred but not required.
• Advanced knowledge of data analysis tools and techniques.

We innovate. We help communities thrive.

VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

• Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust.
• Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans.
• Financial future: While retirement savings plans vary by country, we help you plan for your future.
• Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care.
• Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year.
• Time off to volunteer and give back to your community.
• Career Growth: E-learning opportunities and workshops, and global mobility potential
• Commute benefits: up to $100/month per employee for commuting expenses.
• Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Location

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