Section Head - Shipping

Responsible for overseeing a specific section within shipping, including operations, administration, planning, or costing. This role involves coordinating customer complaints, foreign trade agreements, and dangerous goods requirements. Key duties include maintaining and improving process flows, managing personnel, handling Logistic Service Providers, ensuring document accuracy, leading continuous improvement activities, controlling logistics costs, and monitoring KPI performance. The Section Head will also manage resources, interact with cross-functional teams and external parties, and forecast future operational needs.

Must Have

• Oversee shipping operations, administration, planning, or costing
• Coordinate customer complaints, foreign trade, dangerous goods
• Lead continuous improvement activities (BPS projects, C/AU audits)
• Manage logistics cost control and reporting
• Conduct operational capacity planning and analysis
• Monitor and improve Logistic Service Provider KPIs
• Degree or higher with relevant experience
• Minimum 5 years in Logistics Freight and/or Warehouse Operation leadership
• Proficiency in Logistics Freight operations
• Strong leadership and managerial experience
• Computer literate (Microsoft Office)
• Experience with SAP or WMS
• Experience in 3PL Warehousing Management
• Project leadership and communication skills
• Ability to manage multiple projects

Company Description

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.

Job Description

Job Summary

1.1 Responsible for specific section in shipping area either operation, administration, planning or costing or multiple section or overall depending on the organization requirement.

1.2 Overall coordinator for Customer Complaints, Foreign Trade Agreement, Dangerous Goods and any related shipping freight international requirement.

1.3 Responsible for operation such as maintaining and improving process flow, managing personnel, handling of Logistic Service Provider.

1.4 Responsible for administration such as maintaining and improving document accuracy, timeliness, data preservation and availability.

1.5 Lead in designated section process continuous improvement activities such as daily section meeting, Bosch Production System (BPS) projects and C/AU audits.

1.6 Responsible for costing in logistic cost control, framework order or purchase order control and approval. Preparing monthly costing reports and review for adequacy.

1.7 Manage daily, weekly and monthly shipping related meetings, reports and presentations.

1.8 Monitoring Logistic Service Provider KPI performance and take appropriate actions for improvements.

1.9 Conduct simulation and analysis on operation capacity planning for storage, MHE, outbound, inbound requirement for future planning.

1.10 Monitor External Warehouse LSP’s KPI performance and recommending improvement activities.

1.11 Lead in monitoring and analysis to external warehouse storage capacity and capability.

1.12 Any other duties assigned by the immediate superior from time to time.

Job Scope

2.1 Shipping Section resources planning to support plant operation.

2.2 Interact with cross functional team within Plant and Bosch.

2.3 Interact with external parties – Logistics Service Providers, Liners etc.

2.4 Lead assigned Shipping Section Team.

2.5 Forecast and analyze future operation requirements for Shipping Operations.

2.6 Lead LOM BPS, Improvements and C/AU requirements.

Qualifications

• Degree or higher in any discipline with related working experience.
• Minimum 5 years’ experience in leading Logistics Freight and/or Warehouse Operation.
• Competent in Logistics Freight operations.
• Competent in Leadership role with Managerial experience.
• Must be computer literature – Microsoft Office (Word, Excel, PowerPoint, etc.).
• Exposure and experience to SAP or WMS.
• Exposure and experience in 3PL Warehousing Management.
• Project leadership and communication skill at all levels, with internal or external contact.
• Manage multiple projects at the same time.