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This role is for a Microsoft Dynamics CRM Development Expert to join the team for a high-impact project based in Towson, MD. The responsibilities include leading the architecture, design, and implementation of Microsoft Dynamics CRM solutions, customizing and configuring Dynamics 365 CRM, serving as the SME for Microsoft Dynamics CRM and its integration with other systems, developing and maintaining custom workflows, entities, plug-ins, and business logic. It also includes collaborating with project managers, analysts, and stakeholders to gather and translate requirements into technical solutions, assisting with data migration and integration tasks, and providing technical support, documentation, training, and demos. Regular QA testing and assisting with deployment planning is also required.

Operations Analyst

About Apexon:Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.&nbsp;Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.&nbsp;&nbsp;Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.&nbsp;&nbsp;We enable #HumanFirstDIGITAL&nbsp;Role Description:<div style="margin-bottom: 0.0in;text-align: justify;">We are seeking an experienced Microsoft Dynamics CRM Development Expert to join our team for a high-impact project based in Towson, MD. This role requires deep expertise in Dynamics 365 CRM design, development, and integration, with a strong focus on custom solution delivery, system optimization, and cross-platform collaboration.</div>&nbsp;You’ll be responsible for (Responsibilities):&nbsp;<div style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;"><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;">Lead the architecture, design, and implementation of Microsoft Dynamics CRM solutions.</li><li style="margin-bottom: 0.0in;">Customize and configure Dynamics 365 CRM to meet business needs.</li><li style="margin-bottom: 0.0in;">Serve as the SME for Microsoft Dynamics CRM and its integration with other internal/external systems.</li><li style="margin-bottom: 0.0in;">Develop and maintain custom workflows, entities, plug-ins, and business logic.</li><li style="margin-bottom: 0.0in;">Collaborate with project managers, analysts, and stakeholders to gather and translate requirements into technical solutions.</li><li style="margin-bottom: 0.0in;">Assist with data migration and integration tasks.</li><li style="margin-bottom: 0.0in;">Provide technical support, documentation, training, and demos.</li><li style="margin-bottom: 0.0in;">Conduct regular QA testing and assist with deployment planning.</li></ul><div style="margin-bottom: 0.0in;"></div><div style="margin-bottom: 0.0in;">Required Qualifications</div><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;">Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</li><li style="margin-bottom: 0.0in;">12+ years of IT industry experience.</li><li style="margin-bottom: 0.0in;">5+ years of experience as a Microsoft Dynamics CRM Developer.</li><li style="margin-bottom: 0.0in;">Hands-on experience with Dynamics 365 CRM customization and development.</li><li style="margin-bottom: 0.0in;">Proficiency in JavaScript, C#, .NET, Web Services, and Dynamics 365 SDKs/APIs.</li><li style="margin-bottom: 0.0in;">Strong SQL skills and experience with data migration.</li></ul><ul><li style="list-style-type: none;"><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;">Experience leading full life cycle CRM implementations.</li><li style="margin-bottom: 0.0in;">Strong understanding of CRM data modeling, UI/UX customization, and workflows.</li><li style="margin-bottom: 0.0in;">Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps).</li><li style="margin-bottom: 0.0in;">Knowledge of Microsoft SharePoint integration.</li></ul></li></ul></div>&nbsp;You’ll have (Qualification &amp; Experience):<div style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;"><ul style="margin-bottom: 0.0in;list-style-type: disc;"><li style="font-size: 11.0pt;font-family: Calibri , sans-serif;margin: 0.0in 0.0in 8.0pt 0.0in;">&nbsp;Bachelor's Degree in related field is required.&nbsp;</li></ul></div>Don’t worry if you don’t check all the boxes; we’d still love to hear from you.&nbsp;Our Commitment to Diversity &amp; Inclusion:Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.&nbsp;&nbsp;You can read about our Job Applicant Privacy policy here&nbsp;<a href="https://www.apexon.com/privacy-policy-job-applicant/">Job Applicant Privacy Policy (apexon.com)</a>Our Perks and Benefits:&nbsp;Our benefits and rewards program has been thoughtfully designed to&nbsp;recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your&nbsp;loved ones.&nbsp;As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.&nbsp;We also offer:<ol style="list-style-type: circle;"><li>Health Insurance with Dental &amp; Vision</li><li>401K Plan</li><li>Life Insurance, STD &amp; LTD</li><li>Paid Vacations &amp; Holidays</li><li>Paid Parental Leave</li><li>FSA Dependent &amp; Limited Purpose care</li><li>Learning &amp; Development&nbsp;</li></ol>

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