Account & Relationship Associate Director - Banking Tech, Fintech

1 Month ago • All levels • Account Management

Job Summary

Job Description

Wolters Kluwer is seeking an Account & Relationship Associate Director to lead new business development and grow existing accounts for their OneSumX Finance, Risk, and Regulatory Reporting solutions in Singapore and Indonesia. In this strategic individual contributor role, you will craft and execute go-to-market strategies, engage C-level stakeholders, and drive adoption of their RegTech platform. Reporting to the Head of Sales, APAC, you will play a key role in expanding the company's footprint in the region's dynamic markets. Responsibilities include managing large, complex, and strategic accounts with full negotiation authority, developing and implementing high-level strategic sales plans, conducting in-depth client needs analysis, meeting with top executive clients, resolving critical issues, creating upselling and cross-selling strategies, ensuring customer satisfaction, leading advanced sales policy development, and tracking sales performance metrics.
Must have:
  • Proven Sales Success in banking technology (Singapore & Indonesia)
  • Enterprise software expertise (Finance, Risk, Regulatory, ALM)
  • Strategic sales planning and execution
  • Excellent client relationship management
  • Exceptional executive communication skills
  • Market and client needs analysis
  • Expertise in negotiation with significant authority
  • Advanced knowledge of CRM systems
Perks:
  • Competitive compensation package
  • Medical insurance
  • Learning and development programs
  • Flexible working hours
  • Work-from-Anywhere options
  • Paid leave and volunteer leave
  • Wellness programs

Job Details

We’re looking for an Account & Relationship ​Associate Director to lead new business development and grow existing accounts for Wolters Kluwer’s OneSumX Finance, Risk, and Regulatory Reporting solutions across Singapore and Indonesia.

In this strategic individual contributor role, you’ll craft and execute differentiated go-to-market strategies, engage C-level stakeholders, and drive adoption of our award-winning RegTech platform. You’ll report directly to the Head of Sales, APAC, and play a key role in expanding our footprint in the region’s most dynamic markets.


Learn more about OneSumX for Finance, Risk and Regulatory Reporting Solution.

This is a full-time permanent position, based in Shenton Way, Singapore (hybrid working, working from home 3 days per week).

ABOUT THE ROLE
As an Account & Relationship Associate Director, you will oversee large, complex, and strategic accounts with full authority to set and negotiate terms. You'll drive growth and customer satisfaction by leveraging your significant industry knowledge and deep understanding of account needs. As a senior individual contributor, you will also lead the strategic direction for account management practices.

  • Manage large and strategic accounts with full authority in negotiations.

  • Develop and implement high-level strategic sales plans.

  • Conduct in-depth analysis of client needs and market trends.

  • Regularly meet with top executive clients to ensure alignment with business objectives.

  • Resolve critical issues with high-impact solutions.

  • Create and execute innovative upselling and cross-selling strategies.

  • Ensure exceptional customer satisfaction through tailored services.

  • Lead the development of advanced sales policies and strategies.

  • Track and analyze large-scale sales performance metrics.


ABOUT YOU

  • Proven Sales Success: Demonstrated track record as an individual contributor in the banking technology sector, with a strong focus on the Singapore and Indonesia markets.

  • Enterprise Software Expertise: Deep understanding of enterprise software solutions in Finance, Regulatory, Risk, and ALM, with the ability to map solutions to complex banking workflows and pain points.

  • Strategic Sales Planning: Skilled in designing and executing regional go-to-market strategies that drive both new business acquisition and revenue retention.

  • Client Relationship Management: Excellence in managing and growing long-term client relationships.

  • Executive Communication: Exceptional communication skills for executive-level interaction.

  • Market & Client Analysis: Skilled in conducting market and client needs analysis.

  • Negotiation: Expertise in negotiating with significant authority.

  • CRM Integration: Advanced knowledge of CRM systems for comprehensive account management.

WHAT WE OFFER

  • Competitive compensation package

  • Medical insurance for you and your family

  • Learning and development programs

  • Flexible working hours & Work-from-Anywhere options

  • Paid leave and volunteer leave

  • Wellness programs

ABOUT US

Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

More at www.wolterskluwer.com.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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About The Company

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.  

Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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