Aftermarket Technical Support

2 Months ago • All levels

Customer Service

Job Description

Valeo, a global automotive supplier, seeks a Technical Promoter to support new parts listings through garage demonstrations, promote Valeo products at customer events, and provide technical training and product argumentations to distributors and their sales forces. The role also involves demonstrating technical tools to garages and contributing to business intelligence by updating garage databases and conducting specific inquiries for marketing teams. Additionally, the position will focus on developing garage programs by identifying potential partners, promoting available programs, and participating in technical and commercial actions. The role also provides technical support for warranties, focusing on fitting instructions and repair tips, covering all Valeo Service product lines and IAM channels.

Must Have:

Conduct technical demonstrations of products and tools at garages.
Participate in customer events to promote Valeo products.
Provide technical training and product argumentations.
Contribute to garage database improvement.
Identify and promote garage programs.
Support technical warranty claims.

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business-intelligence

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.

Product & tools technical demonstrations

Support new parts listings through technical demonstrations on garages
Participate on customer events to promote the Valeo products, tools & services
Provide technical trainings for Valeo parts in accordance with distributors
Provide product technical argumentations to train the distributor’s sales forces
Provide technical tools demonstrations for garages

Business Intelligence

Contribute to improve the garage database with relevant information about the garage characteristics and business opportunities concerning parts or tools
Carries out specific garage enquiries to support marketing teams

Garage programs development

Identify the potential garage partners
Promote the available garage programs to the garages
Participate to specific technical & commercial actions dedicated to garage partners

Other activities

Technical warranties: support the quality service by providing technical corrective trainings mainly focused on fitting instructions & repair tips

Scope

All Valeo Service product & Tools Lines of business
All IAM channels: Trad, MD & Truck
All IAM garage types: networks, independent garages

Job:

Aftermarket Technical Support

Organization:

VS Division Marketing

Schedule:

Full time

Employee Status:

Regular

Job Type:

Undefined term

Job Posting Date:

2025-07-18

Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development

More information on Valeo: https://www.valeo.com