Agentic Analytics Products Tech Lead

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role

You will lead the architecture and delivery of our AI-native analytics applications, integrating insight generation with robust, scalable platform design. This role combines hands-on technical leadership with an analytical product mindset - crafting interactive agentic experiences that reason over data, generate insights, and accelerate decisions.

You’ll own the frontend and middleware layers powering our analytics agents - from React-based interfaces that blend charts, chat, and narrative, to API orchestration layers that retrieve, ground, and validate data through LLMs. You’ll lead by code, by architecture, and by influence - setting patterns, mentoring, and collaborating with analysts, data scientists, and PMs to ship meaningful outcomes fast.

What You’ll Do

• Architect the intelligence layer
• Design agentic workflows that connect user intent to data - integrating chat, worksheets, streaming, and visual explanations.
• Define the application and service architecture for how AI retrieves, reasons, and presents insights (tool use, citations, schema validation).
• Build for analytics at scale
• Build the orchestration layer that connects user interactions to AI reasoning - handling auth, rate limits, experiments, and data retrieval pipelines.
• Establish data contracts and APIs that unify metrics, events, and visualizations across analytics domains.
• Elevate the user experience
• Drive performance, accessibility, and visualization excellence with standardized components and fast, reliable UI states.
• Champion data storytelling - enabling users to go from metric → narrative → action.
• Make AI analytics safe and trustworthy
• Implement grounding (RAG), output validation, PII scrubbing, prompt-injection defenses, and human-in-loop review patterns.
• Optimize for observability - OpenTelemetry, tracing, latency/cost dashboards, and model performance analytics.
• Grow and scale the team
• Mentor teams to prototype fast, validate with data, and evolve solutions through evidence-based iteration.
• Work with eBay Engineering team, AI platform team, Legal to productionalize new use cases.

Must-Have

• 5+ years building data-intelligent applications; 2+ years shaping the design and direction of complex, insight-driven products.
• Deep experience with React and the visual language of data - interactive charts, responsive layouts, and dynamic states.
• Strong grasp of service design and orchestration - building APIs and interaction layers that connect user intent to AI reasoning (e.g. FastAPI).
• Proven experience with LLM-powered systems - tool/function calling, vector search, schema validation, and performance optimization.
• Familiar with modern analytics patterns - self-serve exploration, experimentation, metric stores, and KPI workflows.
• Solid grounding in observability, security, and privacy \- with an emphasis on transparency, traceability, and data trust.
• An articulate systems thinker with a product mindset and clear communication style.

Nice to Have

• Experience with design systems and charting libraries (e.g. Highcharts, Plotly).
• Background in BI or analytics platforms (e.g., Looker, Mode, Amplitude, Tableau).
• Familiarity with models and software deployment (e.g. Kubernetes).
• Hands-on experience implementing agent analytics or AI copilots for data exploration.

What Success Looks Like

• A cohesive, agentic UI that fuses chat, visualization, and live data into one seamless insight experience.
• A resilient, observable backend that keeps agents reliable, secure, and cost-efficient.
• Noticeably faster time-to-insight and growing active usage from analysts, PMs, and business stakeholders.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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