AI Process Analyst

Company Description

Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands.

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

Job Description

Reporting to the AI Product Lead, you will work hand-in-hand with data scientists, engineers, product managers and business stakeholders to ensure the seamless and efficient implementation of AI capabilities across Nine's diverse portfolio. This role is crucial for translating high-level product strategies into actionable, component-level technical diagrams and documentation, ensuring a clear and shared understanding for all technical and non-technical stakeholders.

Day to day you will:

• Work closely with business and technical stakeholders to identify requirements and workflow for AI projects, map business process flows, gather detailed technical requirements, and translate them into specifications for development teams. Create and maintain a Business Requirements Document (BRD) and other project-related documentation.
• Support the AI product lifecycle by collaborating with the AI Product Lead to ensure technical documentation is aligned with the product roadmap and delivery timelines.
• Serve as a key communication link, ensuring that data scientists and engineers have a clear understanding of the project's technical requirements and business context.
• Testing and Quality Assurance: Participate in creating test plans, developing test cases, and executing user acceptance testing (UAT). Validate that the final product meets the documented requirements and effectively solves the business problem.
• Proactively identify and recommend improvements to existing processes and methodologies to enhance the efficiency of AI project implementation.

Qualifications

What you’ll bring:

• 3+ years experience as a technical business analyst, process analyst, or similar.
• Proven experience mapping and documenting technical processes, especially in data-centric projects.
• Familiarity with AI/ML project lifecycles.
• Exceptional analytical and problem-solving skills with strong technical documentation and diagramming abilities.
• Excellent communication and stakeholder management skills to bridge technical and business teams.
• Understanding of data flows, APIs, and familiarity with agile development methodologies.
• Bachelor’s degree in Computer Science, IT, Engineering, or a related quantitative field; business analysis or process management certifications are a plus.

Additional Information

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.

Our employee benefits include:

• 18 weeks paid parental leave with no distinction between primary and secondary carers.
• Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
• Digital newspaper subscription to our mastheads.
• Annual gift voucher for Stan subscription.

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.