Analyst - Claims Service

Company:

Description:

Under direct supervision, receives new, often low complexity claims, acknowledges receipt (to brokers and insureds). Contribute to the assessment of coverage under moderate oversight and communicates same to brokers and insureds.

Assists in the determination of claim liabilities, value, and service provider fees and sets reserves, with low financial authority, according to Company and legal standards.

Supports team members in assessing financial exposure of low complexity claims of insured and sets reserves accordingly. Obtains reserving, settlement and payment authority in accordance with limited authority level.

Under close supervision, assists with final reports summarizing lifecycle of a claim and instructs support staff to close the file.

Handles basic procedural or operations related Insurance claims inquiries to maximize product and function value.

Supports senior level colleagues with special projects or initiatives by assisting with delivering changes and reporting on related performance.

Possesses a basic understanding of the insurance business and the regulatory environment and the related procedural requirements for brokers and other key insurance agreement players.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.