Associate, Client Service Management

Job Description

Get To Know Us:

We are leading the way. We continue to look for todays and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. We pride ourselves on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, and innovation to name a few.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Provide support and service activities for a designated group of clients and the Relationship Management business unit
• Gather and analyze data to support client requests and internal initiatives
• Prepare and deliver accurate client reports, presentations and updates using Microsoft Office (Excel, Word, PowerPoint)
• Independently research and resolve basic client inquiries
• Assist with project management tasks, including tracking progress and coordinating deliverables
• Perform administrative duties to support client relationships and team operations
• Develop a base-level understanding of fund administration processes and industry practices

What You Will Bring:

• Bachelor's degree
• Highly motivated, collaborative, and team-oriented approach
• Proficiency in Microsoft Office Suite, with expert-level Excel skills (formulas, pivot tables, charts, data analysis)
• Strong organizational skills with the ability to manage multiple priorities and projects
• Experience with business intelligence and visualization tools (preferred)

Thank you for your interest! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

#LI-TR1

#LI-Hybrid

Unless explicitly requested or approached by us or any of our affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

We offer excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

We are an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions.

NY: Salary range for the position: $65,000 USD to $90,000 USD.