Senior Associate, Investor Services

2 Weeks ago • 3 Years +

Legal

Job Description

SS&C Technologies is seeking a Senior Associate for Investor Services to act as a primary contact for fund investors and managers. This role involves processing investor subscription and redemption activities in accordance with fund documents and AML requirements, communicating pending transactions, and preparing and validating investor statements. Responsibilities also include managing distribution information, preparing wire transfer instructions, and ensuring compliance with department policies. The ideal candidate will have at least 3 years of experience in fund administration or investor services, strong communication and interpersonal skills, and advanced knowledge of Microsoft Office, especially Excel.

Good To Have:

Experience in the financial services is a plus.
Knowledge of Anti-Money Laundering and KYC procedures is a plus.

Must Have:

Act as main contact for fund investors and managers via email and telephone correspondence.
Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements.
Communicate pending transactions to fund management as required.
Prepare and validate investor statements to fund accounting information.
Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.
Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.
Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.
Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.
Comply with department policies and procedures for processing of above activities.
Participate in system and process enhancement.
Perform other related duties as assigned by department management.
Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services.
Undergraduate degree or equivalent experience.
Advanced knowledge of Microsoft Office product suite, specifically Excel.
Strong Communication skills both oral and written.
Excellent interpersonal skills and customer service orientation.
Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change.

Perks:

Hybrid Work Model
Business Casual Dress Code, including jeans
RRSP Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical, Dental, Vision
Employee Assistance Program
Parental Leave
Committed to Welcoming, Celebrating and Thriving on Diversity
Hands-On, Team-Customized Training, including SS&C Learning Institute
Discounts on fitness clubs, travel and more!
Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

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Get To Know The Team: At SS&C Technologies, collaboration is our superpower. By leveraging each other’s strengths and curiosity, we’ve been able to build best-in-class products, culture, and business. Why You Will Love It Here! * Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans * Your Future: RRSP Matching Program, Professional Development Reimbursement * Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave * Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity * Training: Hands-On, Team-Customized, including SS&C Learning Institute * Extra Perks: Discounts on fitness clubs, travel and more! * Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees What You Will Get To Do: * Act as main contact for fund investors and managers via email and telephone correspondence. * Process investor subscription and redemption activity in accordance with the fund’s offering documents and anti-money laundering (AML) requirements. * Communicate pending transactions to fund management as required. * Prepare and validate investor statements to fund accounting information. * Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions. * Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions. * Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms. * Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management. * Comply with department policies and procedures for processing of above activities. * Participate in system and process enhancement. * Perform other related duties as assigned by department management. What You Will Bring: * Minimum 3 years’ experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services * Undergraduate degree or equivalent experience. * Advanced knowledge of Microsoft Office product suite, specifically Excel * Experience in the financial services is a plus. * Knowledge of Anti-Money Laundering and KYC procedures is a plus. * Overtime may be required to meet Client and Department deliverables * Due to global client base requirements; coverage on Canadian holidays may be necessary * Strong Communication skills both oral and written * Excellent interpersonal skills and customer service orientation * Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change