We are seeking a Digital Customer Success Manager (CSM) to join our Risk Intelligence team, focusing on optimizing the customer experience for our products and ensuring customers realize the full value of LSEG’s offerings. As a Risk CSM, you will drive customer engagement through scalable, tech-enabled strategies and ensure successful product adoption and growth. You will work closely with customers, internal teams, and key partners to provide solutions, handle feedback, and develop long-term relationships.
What you'll be doing:
What you'll bring:
What you’ll get in return:
At LSEG, you’ll have the opportunity to be part of a world-leading financial markets infrastructure and data company. You'll gain valuable experience working in a global environment, handling high-impact customer relationships, and contributing to the success of key clients around the world. Working with LSEG means being at the forefront of the financial data and technology sector. You’ll gain hands-on experience with industry-leading compliance solutions and sophisticated analytics to assess risk, verify entities, and support decision-making. This role provides continuous learning opportunities and the chance to stay ahead of industry trends. LSEG fosters an encouraging and inclusive environment where your contributions are valued. You’ll collaborate with a diverse group of professionals across various departments such as product, sales, and support. The organization encourages innovation and collaboration, giving you the tools and support to succeed. As a Digital Customer Success Manager, you’ll directly impact the success of both the customers and LSEG by ensuring clients fully realize the value of their data and feed solutions. LSEG recognizes the importance of flexibility and offers hybrid working models, allowing you to balance professional responsibilities with personal needs.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions
LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
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