Associate Product Manager

Role: Associate Product Manager

Location: Bangalore, India 

Job type: Full time, permanent
Working arrangement: Hybrid

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

As an Associate Product Manager, this is what you’ll be doing:

We are looking for someone who wants to start their product career in a user-focused, data-informed team. The Associate Product Manager will support Product Managers in the Product team to align and drive product improvements across the user journey, working on ideas from conception through to launch. You will be user-focused who takes ownership for creating fantastic user experiences that drive engagement, conversion and grow our position as the authoritative voice in the market. You will love experimenting with new ideas and hypotheses, using data to make informed decisions whilst being comfortable with uncertainty and not afraid to fail and learn. You will work with a variety of stakeholders including development teams, designers, content and social teams, from across QS as well as undertaking user research and product analysis to development a longer-term strategy to drive growth, defining the metrics to measure success, experiments and features needed to achieve this. You’ll be passionate about solving customer problems and building products that users want to use again and again. You will be skilled at using that passion to create cohesive product strategy that will help the business achieve its goals and drive future growth. You’ll be at the heart of our market expansion plans, working with teams across the organisation to bring your strategy to life and make a real impact on users.

Role responsibilities: 

• Assist with the definition and management of our student recruitment journey, using

        quantitative and qualitative data and information to enable our users to achieve their                   goals, and for us to achieve our business goals.

• Assist with the definition of the product strategy, working with Product Managers.
• Working with development and UX teams to ensure development and delivery of user

         value.

• Help to define features and user stories, manage and prioritise a product backlog.
• Help to define key metrics to measure success and report on these to a variety of

         stakeholders.

• Use experimentation to test ideas and hypotheses quickly to determine the best solution

         and trade-offs.

• Develop intelligence on the market and competition to shape our product decisions.
• Communicate and collaborate with colleagues on launches and the roll out of new

         functionality.

• Help assess SEO improvements and assist with their implementation
• Work with Product Managers to assess performance of changes and manage

         improvements.

• Work with stakeholders to understand their data needs to feed back to PMs and / or Data

         Analyst team, creating ad hoc reports to test requirements.

• Any other duties that fall within the scope and purpose of the role.

Key skills and experience:

• Comfortable in complex situations, working with ambiguity and solving difficult problems.           
• Have a strong sense of accountability and ownership, with a willingness to take responsibility for the success of the product and its features.
• Have excellent communication skills and can adapt your communication approach to different stakeholders.
• Strong analytic skills, with the ability to use data to help identify potential opportunities or challenges to make data-informed decisions.                 
• Ability to work on short-term tactical solutions as well as developing longer term strategic plans.                 
• A demonstrable track record of being accountable and responsible for getting things done and driving outcomes. 

Desirable but not essential:

• Experience working on digital products using agile methodologies.
• Experience leading on user research and experimentation techniques including AB testing.
• Experience working in the education sector.
• Technical understanding.
• Experience working in a B2C environment.
• Experience working with development and design teams.
• SEO experience.
• Understanding of Core Web Vitals and their impact on site performance.
• Experience working on digital products with large data sets.
• Experience using data and analytics tools including: MixPanel, GA, Tableau, Looker.

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have: 

• Competitive base salary  
• Access to an annual bonus scheme (for qualifying roles only) 
• 21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave
• 14 days holiday for the year 2025
• Enhanced maternity and paternity leave 
• Access to Provident Fund and Pension Fund Scheme 
• Group Medical Insurance
• A vibrant social environment and multicultural and multinational culture 
  
  

But that’s not all. Outside of these standard benefits we also offer resources to allow professional growth and wellness initiatives to nurture a healthy mindset:

• Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
• A focus on welfare which is led by our global wellness team, with mental health first aiders globally
• EAP (Employee Assistance Program) Service - dedicated services for enhanced EAP and comprehensive wellness with 24/7 helpline available through Truworth Wellness 
• Access to a variety of diversity and inclusion initiatives and groups
• Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual personal development event
• Support for volunteering and study leave
• Free subscription to LinkedIn learning – with over 5,000 courses and programmes at your fingertips
• Options to join our outstanding global Mentorship programme

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.

Equal opportunities

QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.