AVP, Commercial Operations & Deal Desk

1 Month ago • All levels • Operations • $158,000 PA - $263,400 PA

Job Summary

Job Description

Lead and operationalize the global Deal Desk function, including a team of commercial managers, to streamline and enhance the efficiency of deal reviews and approvals, ensuring timely and accurate processing of commercial transactions. Develop and implement the global commercial strategy for FinTech across established and emerging markets. Analyze market landscapes and formulate a comprehensive global pricing strategy. Oversee commercial execution strategies, ensuring efficient approval of terms, contract reviews, and risk mitigation by partnering closely with the sales team. Serve as a key partner to sales, legal, and delivery teams, providing guidance and determining commitments for critical customer negotiations. Act as the escalation point for both internal and external clients regarding technical expertise. Utilize subject matter expertise to manage intricate customer relationships, ensuring competitiveness and enhancing the sales effort by defining advanced market requirements and opportunities. Manage FinTech's agreement structure and drive enhancements in collaboration with the legal team.
Must have:
  • Master’s degree in Finance, Business Administration, Engineering or related field
  • Experience leading commercial transformation or pricing modernization
  • Strong advisory skills for complex deal negotiations
  • In-depth knowledge of CPQ and CLM tools
  • Exceptional analytical and problem-solving abilities
  • Outstanding communication and interpersonal skills
  • Proven leadership and team management skills
  • Extensive success in selling complex financial software solutions
  • Thorough expertise in revenue recognition principles
  • High proficiency in contract management software and CRM tools
  • Proven experience implementing or scaling a deal desk function in SaaS/FinTech
Good to have:
  • MBA is highly desirable
  • Managing renewal strategies
  • Collaboration with executive leadership
  • Mentoring and developing team members

Job Details

Key Responsibilities: 

 

  • Lead and operationalize the global Deal Desk function including a team of commercial managers, to streamline and enhance the efficiency of deal reviews and approvals, ensuring timely and accurate processing of commercial transactions. 

  • Develop and implement the global commercial strategy for FinTech across established and emerging markets in all regions. 

  • Analyze market landscapes and formulate a comprehensive global pricing strategy. 

  • Develop and oversee commercial execution strategies, ensuring efficient approval of terms, contract reviews, and risk mitigation by partnering closely with the sales team to streamline commercial processes and maintain compliance. 

  • Serve as a key partner to sales, legal, and delivery teams, providing guidance and determining commitments for critical customer negotiations. 

  • Act as the escalation point for both internal and external clients regarding technical expertise. 

  • Utilize subject matter expertise to manage intricate customer relationships, ensuring competitiveness and enhancing the sales effort by defining advanced market requirements and opportunities. 

  • Manage FinTech's agreement structure and drive enhancements in collaboration with the legal team. 

 

Qualifications: 

 

  • Master’s degree in Finance, Business Administration, Engineering or related field; an MBA is highly desirable. 

  • Experience leading commercial transformation initiatives or pricing modernization programs, driving innovation and aligning business operations with evolving market demands. 

  • Strong advisory skills for complex deal negotiations and strategic planning, particularly in managing renewal strategies to secure long-term client relationships and growth opportunities. 

  • In-depth knowledge and practical application of CPQ (Configure, Price, Quote) and CLM (Contract Lifecycle Management) tools to optimize contract workflows, enhance efficiency, and support strategic decision-making. 

  • Exceptional analytical and problem-solving abilities, enabling effective handling of high-stakes scenarios. 

  • Outstanding communication and interpersonal skills, with a capacity to lead and collaborate with cross-functional teams and with executive leadership. 

  • Proven leadership and team management skills, with the ability to mentor and develop team members for continued success. 

 

Required Skills: 

 

  • Extensive demonstrated success in selling complex financial software solutions to diverse clientele, resulting in significant revenue growth. 

  • Thorough and advanced expertise in revenue recognition principles and practices, including practical application across multiple business scenarios and compliance with industry standards. 

  • High proficiency and expert-level capability in utilizing contract management software and CRM tools (Salesforce, Conga, or equivalent CPQ/CLM platforms), optimizing workflow efficiency, and leading teams in software adoption and implementation. 

  • Proven experience in implementing or scaling a centralized deal desk function specifically within a SaaS or FinTech environment 

Location: The position is based in New York City and requires 3 days per week in the office, with potential travel as required for business needs. 

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At Nasdaq, we’re proud to be the engine behind the world’s capital markets. But we don’t stop there. We build the technology that drives transparency, trust, and access—helping economies grow and people thrive. Our purpose is to advance economic progress for all. Whether you’re a client, a colleague, or part of our broader community, we’re here to move markets—andpossibilities—forward.

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