Billing & Collections Analyst

The Billing & Collections Analyst is responsible for managing billing and collections for a diverse portfolio of pan-regional, local, and international customers, ensuring compliance with international standards and accounting principles. Key duties include preparing and issuing accurate invoices, monitoring accounts receivable, and proactively following up on outstanding balances to meet cash flow targets. The role involves building strong client relationships, resolving billing discrepancies, and supporting financial reporting.

Must Have

• Perform billing and collections activities for a portfolio of pan-regional, local, and international customers.
• Prepare and issue accurate invoices for affiliate distribution and ad sales clients across LATAM.
• Monitor accounts receivable aging and proactively follow up on outstanding balances.
• Track and report key regional performance indicators (DSO, account aging, subscriber analysis).
• Build and maintain effective working relationships with customers, agencies, and third-party partners.
• Collaborate with internal teams (Sales, Legal) to investigate and resolve billing discrepancies.
• Act as a primary contact for client billing inquiries across LATAM markets.
• Support the preparation of billing and collections reports for internal stakeholders.
• Analyze receivables data to identify trends, flag risks, and recommend corrective actions.
• Ensure all billing and collections activities comply with internal policies and local regulatory requirements.
• Ensure proper cash and withholding tax application and reconciliation.
• Maintain accurate and organized documentation to support audits.
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Up to 3 years of experience in billing, collections, or account management.
• Strong attention to detail and basic analytical skills.
• Proficient in Microsoft Excel and Office tools.
• Bilingual in Spanish and English.
• Comfortable working in a multi-currency and multi-country environment.
• Strong communication skills and customer service mindset.

Good to Have

• Bilingual in Portuguese.
• Familiarity with SAP.
• Familiarity with Medea contract management systems.
• Experience in media or entertainment industries.
• Positive, professional attitude with a sense of urgency.
• Proactive and solution-oriented approach.
• Team player with a strong work ethic.
• Adaptable and able to work independently.
• Comfortable interacting with internal teams and external clients.

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Working closely with the Manager – Billing & Collections based in Colombia, the Billing & Collections Analyst is responsible for billing and collections activities for a portfolio of pan-regional, local, and international customers, ensuring alignment with international standards and basic accounting principles.

Responsibilities:

• Perform billing and collections activities for a portfolio of pan-regional, local, and international customers, ensuring alignment with international standards and basic accounting principles.
• Prepare and issue accurate invoices for affiliate distribution and ad sales clients across LATAM, in accordance with contractual terms and regional tax regulations.
• Monitor accounts receivable aging and proactively follow up on outstanding balances to support cash flow targets.
• Track and report key regional performance indicators, including Days Sales Outstanding (DSO), account aging metrics and subscriber analysis reporting.
• Build and maintain effective working relationships with customers, agencies, and third-party partners to support billing and collections processes.
• Collaborate with internal teams, including Sales and Legal, to investigate and resolve billing discrepancies.
• Act as a primary contact for client billing inquiries, ensuring timely and professional communication across LATAM markets.
• Support the preparation of billing and collections reports for internal stakeholders and management review.
• Analyze receivables data to identify trends, flag potential risks, and recommend corrective actions.
• Ensure all billing and collections activities are compliant with internal policies and local regulatory requirements.
• Ensure proper cash and withholding tax application and reconciliation in partnership with offshore and accounting teams.
• Maintain accurate and organized documentation to support audits

Requirements

Basic Eligibility Qualifications and Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Up to 3 years of experience in billing, collections, or account management.
• Strong attention to detail and basic analytical skills.
• Proficient in Microsoft Excel and Office tools.
• Bilingual in Spanish and English essential; Portuguese is a plus.
• Comfortable working in a multi-currency and multi-country environment.
• Strong communication skills and customer service mindset.
• Familiarity with SAP and/or Medea contract management systems is a plus.
• Experience in media or entertainment industries is a plus.

Desired Characteristics:

• Positive, professional attitude with a sense of urgency.
• Proactive and solution-oriented approach.
• Team player with a strong work ethic.
• Adaptable and able to work independently.
• Comfortable interacting with internal teams and external clients.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.