Senior Accounts Payable Analyst

This role reports to the Accounts Payable Manager, responsible for vendor invoice processing and employee expense audit reviews. The ideal candidate thrives in a fast-paced environment, providing A+ customer service to internal and external stakeholders. Key responsibilities include monthly AP closing, processing various invoice types (2-way, 3-way PO, non-PO), managing vendor relationships, auditing expense reimbursements in Concur, and preparing monthly accruals and reconciliations. The role requires strong communication, attention to detail, and compliance with GAAP and SOX controls.

Must Have

• Participate in closing AP monthly according to close schedule deadlines
• Provide 24-hour turnaround time on emails and inquiries
• Process various types of invoices: 2-way PO, 3-way PO, non-PO
• Follow up on invoice approvals
• Retrieve invoices from online portal accounts
• Manage vendor relationships and resolve any related issues
• Audit expense reimbursements exceptions in Concur expense platform
• Respond to staff expense inquiries and educate on T&E policy compliance
• Prepare monthly AP and T&E accruals and reconciliations
• Establish good business relationships with internal business partners
• Participate in maintaining up to date desktop procedures
• Ensure compliance with GAAP, SOX controls, company policies, and procedures
• Communicate effectively, both orally and in writing, with all organizational levels
• Bachelor's Degree/Equivalent or related experience
• Minimum of 5 years’ experience in Accounts Payable and Travel & Expense
• Experienced with ERP accounting systems as well as Travel and Expense platforms
• Proficiency in Microsoft Office Suite and related accounting applications

Perks & Benefits

• Voluntary healthcare coverage
• Paid time off
• Mentoring Program
• 401k plan with 100% vested company contributions
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage

This role will report to the Accounts Payable Manager. Responsible for vendor invoice processing and employee expense audit reviews. The ideal candidate will thrive in a fast-paced environment and provide A+ customer service to both internal and external stakeholders.

Responsibilities:

• Participate in closing AP monthly according to close schedule deadlines
• Provide 24-hour turnaround time on emails and inquiries
• Process various types of invoices: 2-way PO, 3-way PO, non-PO
• Invoice approval follow-ups
• Retrieve invoices from online portal accounts
• Managing vendor relationships and resolving any related issues
• Audit expense reimbursements exceptions in Concur expense platform to ensure compliance with company Travel and Expense policy
• Respond to staff expense inquiries and educate on T&E policy compliance, reducing noncompliant submissions
• Prepare monthly AP and T&E accruals and reconciliations as assigned
• Establish good business relationships with internal business partners to maintain smooth operations
• Participate in maintaining up to date desktop procedures
• Must be able to work both independently and on a team in a fast-paced environment
• Ensure compliance with GAAP, SOX controls, company policies, and procedures
• Communicate effectively, both orally and in writing, with all organizational levels, including senior management
• Assist with ad-hoc projects

Qualifications:

• Bachelor's Degree/Equivalent or related experience
• Minimum of 5 years’ experience in Accounts Payable and Travel & Expense
• Constantly work with a sense of urgency
• Strong interpersonal and customer service skills
• Demonstrate strong understanding of data workflows and root cause analysis, accountability, compliance, confidentiality, adherence to company policies and procedures
• Experienced with ERP accounting systems as well as Travel and Expense platforms (i.e., NetSuite, Concur, Navan, etc.)
• Proficiency in Microsoft Office Suite and related accounting applications
• Excellent communications skills, and the ability to multitask and change priorities regularly
• Strong attention to detail and accuracy
• Strategic/critical thinker

We focus on our mission:

Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:

• Lead a new category of enterprise software that we call Unified-CXM.
• Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
• Create a culture of customer obsession, with trust, teamwork, and accountability.

We believe in our product:

Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

We invest in our people:

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.