Brand Finance & Business Operations Manager

Salesforce is the #1 AI CRM, driving customer success. This role is for a highly motivated, results-oriented Business Operations Manager to serve as the financial and operational backbone for the Brand Campaigns and Partnerships team. The manager will drive operational excellence through rigorous budget management, accurate target setting, and effective annual performance pacing for high-impact brand initiatives, acting as a critical business partner to ensure seamless coordination and efficient operations.

Must Have

• Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance.
• Partner with Finance on budget reconciliations, requarterization, and scenario planning.
• Support the Brand and Partnerships team with quick turn and executive approvals, driving rigor around budget submissions and invoicing deadlines.
• Lead the team's strategic planning framework process (V2MOM creation or similar), driving the definition and documentation of annual targets.
• Own the monthly status updates and performance pacing process to ensure team targets are accurately tracked and on schedule.
• Maintain budget and milestone alignment with all Brand Campaigns and Partnerships work and campaign/media delivery timelines.
• Provide bi-weekly executive-level updates with key dependencies, risks, and critical operational callouts to leadership.
• Provide consolidated operational reports for leadership, including comprehensive views of budget status, target pacing, and resource commitments.
• Serve as the strategic business operations focus, ensuring budgets, targets, and pacing are accurate, well-communicated, and fully aligned with both leadership and Finance partners.

Good to Have

• Familiarity with marketing campaign delivery timelines.
• Experience working closely with Finance teams on budget forecasting and reconciliation.

Perks & Benefits

• Time off programs
• Medical insurance
• Dental insurance
• Vision insurance
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

We are seeking a highly motivated, results-oriented, and experienced Business Operations Manager to serve as the financial and operational backbone for the Brand Campaigns and Partnerships team. This role is central to driving operational excellence by ensuring rigorous budget management, accurate target setting, and effective annual performance pacing for high-impact brand initiatives.

Reporting directly to the Sr. Director, Global Strategy & Operations, this role will act as a critical business partner, ensuring seamless coordination, efficient operations, and effective communication across a dynamic and rapidly evolving team. This position requires a blend of operational rigor, analytical skills, and clear communication to translate strategic goals into tangible results, optimize workflows, and amplify the impact of brand partnerships and campaigns.

Responsibilities:

Budget Management & Financial Oversight:

• Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance.
• Partner with Finance on budget reconciliations, requarterization, and scenario planning to maintain financial accuracy and flexibility.
• Support the Brand and Partnerships team with quick turn and executive approvals. Drive rigor around budget submissions and invoicing deadlines.

Annual Targets & Performance Pacing:

• Lead the team's strategic planning framework process (V2MOM creation or similar), driving the definition and documentation of annual targets.
• Own the monthly status updates and performance pacing process to ensure team targets are accurately tracked and on schedule.

Timeline & Leadership Updates:

• Maintain budget and milestone alignment with all Brand Campaigns and Partnerships work and campaign/media delivery timelines.
• Provide bi-weekly executive-level updates with key dependencies, risks, and critical operational callouts to leadership.

Reporting & Strategic Business Operations:

• Provide consolidated operational reports for leadership, including comprehensive views of budget status, target pacing, and resource commitments.
• Serve as the strategic business operations focus, ensuring budgets, targets, and pacing are accurate, well-communicated, and fully aligned with both leadership and Finance partners.

Experience / Skills Required:

• 5+ years of progressive experience in marketing operations, finance, analytics, or a similar business operations role, preferably within a fast-paced environment.
• Proven expertise in budget management, financial tracking, and operational reporting.
• Advanced Excel skills required; demonstrated ability to handle large datasets with a detail-oriented approach.
• Demonstrated success in driving operational processes from conception to completion, with a strong focus on measurable business outcomes.
• Strong verbal and written communication skills, with the ability to articulate complex financial and operational information clearly and concisely to diverse stakeholders.
• Highly analytical and data-driven, with the ability to translate insights into actionable operational strategies.
• Proactive in identifying potential risks or dependencies and developing creative solutions in a dynamic environment.
• Bachelor's degree or equivalent relevant experience required.

Preferred Qualifications:

• Familiarity with marketing campaign delivery timelines.
• Experience working closely with Finance teams on budget forecasting and reconciliation.

Unleash Your Potential

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.