Event Broadcast, Senior Coordinator

This role is for a highly motivated Senior Coordinator passionate about engaging audiences and creating content and experiences to drive future engagement and build brand loyalty. The broadcast team creates engaging global event-based and virtual broadcasts. The successful candidate will support the production of digital events, requiring strong organizational, detail-oriented, collaborative, and adaptable skills. This hybrid role involves working from the office three days a week.

Must Have

• Lead audience engagement through chat and interactive experiences.
• Own moderation timelines for all live streamed events.
• Lead real-time chat moderation during live-streamed events.
• Recruit, train, schedule, and manage chat moderation teams.
• Serve as on-site Lead Monitor during event days.
• Monitor chat activity for policy compliance and audience safety.
• Track moderation metrics and deliver post-event reports and insights.
• Support production of robust virtual event motion.
• Create and manage detailed project timelines tracking key deliverables.
• Facilitate cross-team alignment on event goals.
• Facilitate meetings, create agendas, and track action items.
• Coordinate across teams to support successful execution of virtual event delivery.
• Establish and maintain workflows and consistent communications.
• Partner with Broadcast Producers to support production planning and content development.
• 2-4 years of experience with event and/or broadcast production.
• Strong project management, organization, and time management skills.
• Strong communication skills.
• Ability to prioritize, handle multiple deadlines, and work under pressure.
• Proficiency in Google Workspace (Docs, Sheets, Slides).
• On-site event operations / experiential.

Good to Have

• Broadcast production knowledge (pre-production to post-production)

Perks & Benefits

• Medical insurance
• Dental insurance
• 401(k)
• Employee Stock Purchasing Program (ESPP)
• Generous parental leave
• Adoption assistance
• Fertility benefits
• Time off programs
• Vision insurance
• Mental health support
• Life and disability insurance

Job Category

Marketing & Communications

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is looking for a highly motivated Senior Coordinator who is passionate about engaging audiences, creating content and experiences that drive future engagement and push new offerings to build brand loyalty for Salesforce. The broadcast team creates engaging global event-based and virtual broadcasts using standard methodologies from television, music, and entertainment to connect with both in-person and online audiences. To succeed in this role, you must be organized, detail-oriented, collaborative, adaptable, and eager to learn. Salesforce is an innovative, fast-paced company. In this role, you will be supporting the production of our digital events. This role is hybrid and will work out of the Salesforce office three days a week.

**Job Responsibilities:**

• **Chat Moderation:**
• Lead audience engagement through chat and interactive experiences as part of the live broadcast motion.
• Own moderation timelines for all Salesforce+ live streamed events
• Lead real-time chat moderation during live-streamed events on Salesforce+
• Recruit, train, schedule, and manage chat moderation teams per event
• Serve as on-site Lead Monitor during event days, overseeing schedules and live moderation operations
• Monitor chat activity for policy compliance and audience safety
• Track moderation metrics and deliver post-event reports and insights
• **Virtual Event Project Management:**
• Support production of robust virtual event motion.
• Create and manage detailed project timelines tracking key deliverables and milestones across teams ensuring programs stay on schedule
• Facilitate cross team alignment on event goals
• Facilitate meetings, create agendas, and track action items, dependencies, and next steps across cross-functional teams
• Coordinate across teams to support successful execution of virtual event delivery
• Establish and maintain workflows and consistent communications for weekly team updates ensuring alignment through project planning cycle
• **Production Support:**
• Partner with Broadcast Producers to support across production planning and content development (assets, experiential elements, operations, programming)
• Attend and participate in production meetings to provide updates on progress, status, risks, and troubleshooting
• Travel to support live events as needed

**Qualifications:**

• 2-4 years of experience with event and/or broadcast production
• Strong project management, organization, and time management skills
• Strong communication skills
• Ability to prioritize, handle multiple deadlines, and work under pressure
• Proficiency in Google Workspace (Docs, Sheets, Slides)
• On-site event operations / experiential
• Bonus: Broadcast production knowledge (pre-production to post-production)

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $73,900 - $111,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $88,800 - $122,100 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.