Business Consultant - Wallstreet Suite

ION is seeking a Business Consultant for their Wallstreet Suite product. The role involves contributing to client engagements by learning necessary skills and supporting client requests. Responsibilities include performing Center of Excellence (COE) duties such as Business as Usual (BAU) support, static data maintenance, managing client configurations, running internal processes, performing minor system configurations, and liaising with ION Support Services for bugs or enhancements. The consultant will also provide business analysis, troubleshooting, and documentation adhering to best practices and standards. They need to maintain full chargeability on client accounts, gain industry expertise through engagements and training, present product solutions, and gather business requirements. Attendance at product trainings and travel to customer sites are required. For BAU support, coverage of US Eastern time (8am-5pm ET) or EMEA CET hours is necessary.

Must Have

• Bachelor's Degree in Finance, Accounting, Engineering, Economics, or related IT field or equivalent experience.
• 1-4 years of relevant work experience.
• Strong client-facing skills.
• Ability to work with a team.
• Ability to work onsite at client locations.
• Good interpersonal skills.
• Good written and oral communication skills.
• Ability to work as part of a project team.
• Strong analytical and problem-solving skills.
• Fast learner and self-starter.

Good to Have

• BAU support activities on Wallstreet Suite or similar product experience.
• BAU support for lower complexity items such as reports, internal processing.
• Wallstreet Suite experience in one or more modules.
• One year of experience with ION or other TRM system.
• Treasury industry experience.

• Assume hands-on Center of Excellence (COE) duties for Wallstreet Suite throughout the engagement. Those include but not limited to, Business as Usual (BAU) support, static data maintenance, managing of client’s configuration, running internal processes and activities, performing minor configuration of the system, liaising with ION’s Support Services team on core bugs or enhancements.
• Provide business analysis and troubleshooting to ensure the ION solution meets the client’s business needs.
• Adhere to best practices for the ION solution and COE engagement.
• Follow ION documentation standards and participate in the quality review process for all deliverables.
• Keep Manager and engagement owner(s) informed regarding the status of assigned responsibilities.
• Maintain full chargeability on client account(s) as assigned and inform direct manager when you are not able to bill full time.
• Gain industry and functional expertise through client engagements and training.
• Present the Product solution to client users supervised by Principal Business Consultants or higher levels.
• Gather and document business requirements, configuration designs, test plans/results, and any other deliverables required by the engagement as determined by the engagement owner.
• Attend Product trainings to gain knowledge of the system’s functionality, architecture, and components.
• Travel to customer site to work on projects as needed.
• For BAU support, must completely overlap US Eastern time coverage (8am to 5pm ET) or EMEA CET hours depending on client assignments.  

• Product Specific Qualifications:
• BAU support activities on Wallstreet Suite or similar product experience per role profile.
• BAU support for lower complexity items such as reports, internal processing.
• Wallstreet Suite experience in one or more modules is a plus.

• Technical Qualifications:
• Bachelor’s Degree in Finance, Accounting, Engineering, Economics, or a related IT field or equivalent experience in a related field.
• 1 - 4 years of relevant work experience in the applicable industry.
• One year of experience is preferred with ION or other TRM system.
• Strong client-facing skills.
• Ability to work with a team.
• Ability to work onsite at client locations.
• Good interpersonal skills.
• Good written, and oral communication skills.
• Ability to work as part of a project team structure.
• Strong analytical and problem-solving skills.
• Treasury industry experience is a plus.
• Fast learner and self-starter.