Business Development Representative

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

A Business Development Representative (BDR) will be responsible for creating new business sales opportunities for Toast. BDRs will research restaurants in their assigned territory, create an outreach plan and determine how restaurants can benefit from leveraging Toast’s all-in-one digital platform. Daily outreach consists primarily of cold calls but also includes emails and social media touchpoints. After the consistently high performance in the role, BDRs have the opportunity to pursue more advanced sales roles at Toast.

This is a hybrid role requiring London in-office presence two days per week

About this roll\* (Responsibilities)

• Cold, outbound prospecting leads to set up product demonstrations for Field Account Executives.
• Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies.
• Leverage prospecting skills and relationships to build partnerships with restaurants.
• Be the voice of the customer and share valuable feedback cross-functionally.
• Understand the competitive landscape and determine how to best position Toast in the market.

Do you have the right ingredients\*? (Requirements)

• Excellent written and verbal communication skills.
• Passion for sales and a desire to work in a results-driven environment.
• High customer empathy and ability to handle objections.
• Experience in an outbound prospecting role is a must
• Attention to detail and strong organizational skills to be able to keep track of many opportunities at one time.
• Ability to work in a fast-paced, entrepreneurial environment.
• Previous phone experience
• Self-motivated, creative, and flexible with the ability to perform well under pressure.
• Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred.

Special Sauce\* (Nonessential Skills/Nice to Haves):

• Collegiate Sales Competitors wanted!
• Restaurant Experience a plus
• Experience working in a start-up environment
• Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus.

Our Spread\* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

\*Bread puns encouraged but not required

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.