Business Office Coordinator

1 Month ago • 5-10 Years

Job Summary

Job Description

The Business Office Coordinator at Worcester Polytechnic Institute (WPI) provides comprehensive business management support to the Office of Technology Commercialization (OTC). This role involves managing office operations, acting as a liaison between various stakeholders including faculty, students, staff, attorneys, and external customers. Key responsibilities include managing the disclosure intake process, maintaining the Inteum/Minuet IP database, coordinating document completion, assisting law offices, and participating in patenting and commercialization decisions. The position also handles department accounting functions in Workday, manages budgets, forecasts expenses, and oversees document retention and IP correspondence. Additionally, the coordinator mentors the Licensing Associate, manages license compliance, and ensures adherence to federal reporting requirements.
Must have:
  • Bachelor's degree
  • Paralegal/legal experience
  • 5-10 years of experience
  • Office operations management
  • Stakeholder liaison
  • IP database management
  • Accounting functions in Workday
  • Budget management
  • Invoice processing
  • Federal reporting compliance

Job Details

JOB TITLE

Business Office Coordinator

LOCATION

Worcester

DEPARTMENT NAME

Technology Commercialization

DIVISION NAME

Worcester Polytechnic Institute - WPI

JOB DESCRIPTION SUMMARY

This position assists at a highly competent and confidential level with the business management needs of the Office of Technology Commercialization (OTC), interfacing with WPI research faculty, students, staff, and various administrative departments within WPI that impact or are impacted by the university’s research activities.

This position provides business management support to meet the information management and communication needs of interfacing with a diverse base of internal and external contacts involved with WPI research and Technology Transfer at the direction of the Director of the Office of Technology Commercialization.

JOB DESCRIPTION

Responsibilities:

  • Independently oversees and manages office operations and workflow.
  • Acts as a liaison between faculty, staff, students, attorneys, external customers, and suppliers (stakeholders).
  • Guides and manages the disclosure intake process and collaborates internally with the Director and Licensing Associate to improve process flows.
  • Oversees case management and maintains the integrity of the Inteum/Minuet IP database, including disclosure, patent filing documents, and decisions. This includes license agreements and related IP, generating docket reports, IP docketing, and tracking deadlines and statuses.
  • Reviews and manages correspondence from all stakeholders, independently taking action as necessary.
  • Coordinates with stakeholders to ensure the completion of required documents.
  • Assists retained law offices with disclosures, information, inventor documents, and required signature documents.
  • Participates in team review meetings for decisions on patenting and commercialization of inventions.
  • Participates in discussions, provides advice, and supports decisions in managing the IP portfolio within the WPI ecosystem.
  • Creates reports for provisional patent decisions quarterly and as needed for regular portfolio reviews.
  • Creates reports for complete IP portfolio reviews.
  • Reviews necessary USPTO information in Patent Center.
  • Manages department accounting functions in Workday, including processing law office invoices, supplier invoices, customer invoices, licensee invoices, and receipts.
  • Actively manages the General Operating department budget and reporting with an emphasis on staying within budget.
  • Oversees budget, Workday activities, program management, and associated accounting.
  • Creates reports to forecast legal expenses and operational expenses.
  • Actively manages the Non-Operating department budget (Gifts & Designated Funds).
  • Actively manages the Grant budget.
  • Serves as a subject matter expert for Workday-related activities and the primary contact for the office's financial matters.
  • Monitors patent expenses and scrutinizes law firm invoices, supplier invoices, and customer invoices.
  • Oversees document retention/management (customer/supplier invoices, disclosures, patent applications, issued patents, NDAs, MTAs, license agreements).
  • Manages IP correspondence, IP data integrity, government reporting, patent maintenance/annuities with IP attorneys, and as necessary with CPA Global/Annuity services provider.
  • Mentors the Licensing Associate for license compliance, patent reimbursement, and inventor distributions.
  • Monitors, manages, and/or oversees license and agreement terms, invoicing, and other related actions.
  • Mentors and provides support to the Licensing Associate for Workday matters and the Inteum/Minuet IP database.
  • Manages faculty, student, staff, and external customers related to I-Corps program and expense activities.
  • Interfaces with the Sponsored Programs Accounting office for expense reporting related to the I-Corps program.
  • Manages projects and related activities for award programs and patent recognition with internal and external customers (NAI, ReDI).
  • Manages the office's general mailbox correspondence and takes actions as needed.
  • Responsible for compliance with federal reporting pursuant to the Bayh-Dole Act of 1980.
  • Interfaces with the Office of Sponsored Programs for IP & Grant compliance and grant closeouts.
  • Liaises with other WPI departments to resolve problems and ensure compliance.
  • Guides, mentors, and serves as a resource for the Director and Licensing Associate.
  • Performs all other duties and responsibilities as assigned or directed by the supervisor.

Requirements:

  • Bachelor's degree
  • Paralegal/legal experience required
  • 5-10 years of experience

FLSA STATUS

United States of America (Exempt)

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

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About The Company

Worcester Polytechnic Institute (WPI) is a vibrant and diverse community of extraordinarystudents, talentedand dedicated staff, and world-renowned faculty. Along with its state-of-the-art research facilities, WPI offers competitive and comprehensive employee benefit programs, including paid time off, health insurance, life and long-term disability insurance, retirement savings plans, tuition assistance, flexible spending accounts, and a working environmentthat prioritizes mental health and well-being.It is a community committed to civility and respect—making inclusion and belonging a reality for everyone on its campus.

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