Business Operations Manager

About You

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future

About the Role (Job Purpose)

As the Business Operations Manager for our AI Datacenter Services division, you will play a crucial role in ensuring operational alignment, project execution, and process optimization across the business. Reporting to the SVP of Business Operations, you’ll support the planning and coordination of strategic initiatives, working closely with cross-functional teams including Engineering, Infrastructure, Commercial, and Finance to help drive efficiency and scalability in a fast-paced, high-growth environment

What You'll be Doing

• Support the SVP in overseeing daily business operations, aligning internal teams to meet performance, uptime, and service delivery goals.
• Collaborate with Infrastructure, Engineering, Commercial, and Finance teams to facilitate seamless execution of projects and initiatives. Proactively identify and address operational bottlenecks.
• Manage timelines, deliverables, and stakeholder communication for strategic and technical projects, including data center expansions, service rollouts, and platform integrations.
• Analyze and improve workflows across operational functions, focusing on increasing reliability, reducing latency, and improving cost-efficiency.
• Develop and maintain dashboards and reporting frameworks that provide insight into operational KPIs, project status, and service-level metrics.
• Coordinate leadership meetings, operational reviews, and strategic workshops. Own follow-ups, action tracking, and project alignment.
• Provide regular updates to the SVP, Business Operations and COO and contribute to broader operational strategy planning

About You (Skills / Qualifications)

• Proven ability to manage complex, cross-functional projects with multiple stakeholders and tight deadlines.
• Strong project execution and stakeholder management skills, with the ability to drive cross-organisational collaboration.
• Comfortable operating in a fast-paced, entrepreneurial setting with multiple external and internal priorities.
• Excellent interpersonal and fluent communication skills in both English and Norwegian.
• Exceptional organizational skills and a detail-oriented mindset.
• Solid analytical capabilities, with the ability to interpret operational data and drive decisions

What We Can Offer You

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive package (base + equity) with reviews every 12 months. 🚀
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.