Why Join HYCU?

HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com

About the Role

We are seeking a skilled Business Systems Developer with deep expertise in CPQ and CRM (Salesforce) systems to design, build, and optimize scalable solutions that power our go to market operations. This role is critical in ensuring our systems and cross-functional workflows are reliable, efficient, and designed for growth across Sales, Marketing, Customer Success, Renewals, and Product teams. The ideal candidate is a hands-on developer who thrives on using modern techniques to automate workflows and simplify complex challenges.

Location:

• Bangalore, India (Hybrid Office) *must be able to work across U.S. hours

What You’ll Do:

CPQ and CRM Development

• Modernize legacy CPQ and Salesforce CRM automations
• Build / update and maintain custom objects, fields, workflows, integrations, validation rules, and process automations
• Design and implement scalable data hierarchies across global account, contact, and ownership models
• Conduct data quality audits and enforce governance frameworks to ensure system health and data integrity

GTM Systems Development & Operations

• Develop, configure, and integrate across the GTM tech stack (Salesforce, Clari, ZoomInfo, DealHub, Salesloft, and more)
• Build scalable operational reports, dashboards, and analytics to support global revenue teams
• Automate manual workflows to reduce friction, improve accuracy, and drive operational efficiency
• Document technical best practices, data models, and process standards for ongoing maintenance

Cross-Functional Development Projects

• Partner with GTM, Finance, and Product stakeholders to translate business requirements into technical solutions
• Collaborate with vendors and consultants to implement and optimize integrations across systems
• Ensure compliance with data privacy/security regulations (GDPR, CCPA, SOC, HIPAA) within system designs

What We’re Looking For:

• Bachelor’s Degree required; Salesforce Administration Certification, additional certifications (Platform App Builder, Advanced Admin, CPQ, Agentforce) strongly preferred
• 5–7+ years of hands-on Salesforce /CPQ development/administration in SaaS or high-growth environments
• Experience with Clari, Salesloft, ZoomInfo, and DealHub and familiarity with Salesforce Agentforce or CRM GenAI prompting to build intelligent workflows are pluses
• Strong expertise in Salesforce Flows, data model architecture, and GTM systems integrations
• Proven ability to design scalable workflows supporting territory planning, account segmentation, and quota operations
• Excellent problem-solving and technical documentation skills
• Ability to thrive in a fast-paced, dynamic environment while delivering reliable, scalable solutions
• Ability to work across global time zones & U.S. hours

Who We Are:

Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things.

The following is how we approach each Core Value:

• Authenticity – To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we’re going to do.
• Grit – To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it’s staying late to help a colleague or customer or finding a better process and making sure it’s communicated cross-functionally. You just have to do it and love it…and never stop trying.
• Empathy – We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don’t live in a constant state of empathy, if we don’t strive to truly put ourselves in another person’s shoes, we cannot truly serve the market.

"We are at our best when we stay true to our Core Values."~ Simon Taylor, CEO

What We Offer:

Come work for one of CRN’s “Cloud 100 Companies for 2025”. At HYCU you’ll have the opportunity to build your career with a “Visionary” B2B SaaS company from Gartner’s Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.