Product Manager

Why Join HYCU?

HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native, and SaaS IT environments, the company provides unrivaled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. The company's award-winning R-Cloud platform eliminates complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91, HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com.

Overview

As HYCUs’ Product Manager for IT Service Management (ITSM) and DevOps workloads built around Atlassian portfolio and adjacent SaaS, you will define the vision, roadmap, and success metrics for Data protection of Atlassian Cloud workloads at HYCU. Partnering tightly with engineering, alliances, product marketing, corporate marketing and field teams, you’ll turn customer pains—risk of data loss, compliance gaps, complex restores—into differentiated, revenue-driving features that delight DevOps and ITSM leaders.

Location:

• Bangalore, India (Hybrid Office) 
   

What You’ll Do:

• Identify customer pain, prioritize core product requirements and articulate customer use cases
  

• Develop roadmap for Atlassian modules, aligned to market trends in ITSM, DevOps, and platform engineering
  

• Develop Press Release (PR)-FAQ, Packaging & Pricing
  

• Collaborate with Product Marketing on Product Positioning
  

• Conduct market, competitor, and TAM analyses; translate insights into investment proposals
  

• Enable Solutions Engineers and Customer Success, both internal & partners, with demos, battlecards, and field training
  

• Serve as subject-matter expert during key deals and conferences
  

• Build and nurture relationships with Atlassian product & solution ecosystem teams
  

What We’re Looking For:

• Minimum of 7+ years of SaaS product management experience in B2B SaaS, with a proven track record of success
  

• Hands-on expertise with Atlassian Cloud products (admin-level familiarity with Jira, JSM, Confluence, Bitbucket, or Opsgenie)
  

• Solid grasp of backup, disaster recovery, and cyber-resiliency concepts (retention, immutability, RPO/RTO)
  

• Comfort analyzing market data, defining KPIs, and presenting to executive teams/C-suite
  

• Experience collaborating with
  global engineering teams
  

• Experience articulating customer pain in a synthesized manner 
  

• Excellent written & verbal communication; able to translate deeply technical ideas into crisp value propositions

It’s Great if You Have:

• Experience with IT Service Management (ITSM) practices and solutions like Jira Service Management and ServiceNow
  

• SaaS Product Management with proven wins in ITSM, DevOps, or developer-tool markets
  

• Familiarity with engineering toolchain (Atlassian Suite, Azure DevOps, Git Repositories, etc.)
  

• Experience within data protection, cloud-native, security, data storage industries
  
• Experience in a fast-paced, high-growth startup
  
  

Attributes of a Successful HYCUer in this role:

• Self-starter and strategic thinker who thinks outside the box
  

• Takes responsibility and ownership for driving successful outcomes. You’re results-driven with a winning attitude 
  

• Team player! You have excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties 
  

• Hands-on and builders' mentality with an entrepreneurial mindset and intrinsic motivation 
  

• Obsessed with being customer-focused – We know our customers and are advocates for their voice and point of view across HYCU 
  

• Intellectual curiosity, always open for continuous learning/growth mindset 
  

Who We Are:

Our Core Values: Authenticity, Grit and Empathy are at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our culture. We pride ourselves in developing an inclusive and diverse company that supports our employees and customers to do extraordinary things.  

The following is how we approach each Core Value:   

• Authenticity – To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally, authenticity in relationships: ensuring that we are honest and do what we say we’re going to do.  
  

• Grit – To win we need to want it. Every team member needs to be able to jump in and help at every turn. Whether it’s staying late to help a colleague or customer or finding a better process and making sure it’s communicated cross-functionally. You just have to do it and love it…and never stop trying.  
  

• Empathy – We need to care about each other, about our clients, about our business, and about the world around us. That might seem like a tall order, but if we don’t live in a constant state of empathy, if we don’t strive to truly put ourselves in another person’s shoes, we cannot truly serve the market. 
  

"We are at our best when we stay true to our Core Values."~ Simon Taylor, CEO

What We Offer:

Come work for one of CRN’s “Cloud 100 Companies for 2025”. At HYCU you’ll have the opportunity to build your career with a “Visionary” B2B SaaS company from Gartner’s Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical insurance, generous time off, and more. We offer career development programs and an inclusive global culture. All our employees participate in our equity program.