Job Description
Fairmont Udaipur Palace is seeking a Butler Executive to join its pre-opening team. This role focuses on providing exceptional, personalized guest service, including bespoke butler services like unpacking, pressing, and arranging reservations. The Butler Executive will ensure guest comfort, maintain high standards of cleanliness, and coordinate effectively with other departments to deliver a seamless luxury experience. Collaboration and attention to detail are crucial for this position.
Good To Have:
- Knowledge of additional languages.
Must Have:
- Provide personalized, anticipatory service to exceed guest expectations.
- Attend to guests' requests promptly and efficiently with attention to detail.
- Maintain a professional and polished demeanor at all times.
- Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
- Arrange dining reservations, transportation, and special requests as per guest preferences.
- Ensure guest comfort by promptly addressing any concerns or issues.
- Liaise effectively with other departments to fulfill guest needs seamlessly.
- Maintain clear and concise communication with colleagues and supervisors.
- Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
- Monitor and replenish in-room amenities to ensure guest satisfaction.
- Work collaboratively with colleagues to deliver a cohesive guest experience.
- Assist in training new team members on butler services and hotel standards.
- Previous experience in a luxury hospitality environment.
- Impeccable grooming standards and professional appearance.
- Excellent communication skills in English.
- Strong organizational skills and attention to detail.
- Ability to work efficiently and calmly in a fast-paced environment.
Perks:
- Commitment to Diversity & Inclusion
Company Description
Your Fairmont Journey Starts Here:
Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.
Job Description
Guest Service Excellence:
- Provide personalized, anticipatory service to exceed guest expectations.
- Attend to guests' requests promptly and efficiently with attention to detail.
- Maintain a professional and polished demeanor at all times.
Butler Services:
- Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
- Arrange dining reservations, transportation, and special requests as per guest preferences.
- Ensure guest comfort by promptly addressing any concerns or issues.
Communication and Coordination:
- Liaise effectively with other departments to fulfill guest needs seamlessly.
- Maintain clear and concise communication with colleagues and supervisors.
Attention to Detail:
- Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
- Monitor and replenish in-room amenities to ensure guest satisfaction.
Team Collaboration:
- Work collaboratively with colleagues to deliver a cohesive guest experience.
- Assist in training new team members on butler services and hotel standards.
Qualifications
- Previous experience in a luxury hospitality environment preferred.
- Impeccable grooming standards and professional appearance.
- Excellent communication skills in English; knowledge of additional languages is an asset.
- Strong organizational skills and attention to detail.
- Ability to work efficiently and calmly in a fast-paced environment.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
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