Change Management - AI Adoption - with English and (English, Italian, French, German and Spanish)

This role focuses on leading AI adoption and change management initiatives, specifically for Microsoft Copilot, within large enterprises. Key responsibilities include identifying and prioritizing AI business cases, shaping adoption strategies, conducting readiness assessments, and developing skilling and communication plans. The role requires monitoring progress, tracking value, and optimizing strategies based on feedback, applying Microsoft frameworks. Candidates need strong consulting competencies, experience in digital transformation, and the ability to engage diverse stakeholders to drive successful AI integration and impact.

Must Have

• Lead AI adoption business case identification and prioritization.
• Shape and execute enterprise-level Copilot adoption strategies.
• Facilitate structured AI readiness assessments.
• Develop and support execution of AI skilling, enablement, and internal communications strategies.
• Engage business and IT stakeholders to monitor progress, track value, and optimize AI adoption strategies.
• Apply Microsoft frameworks and tools for reviews, value realization, and success measurement.
• 7-10+ years in enterprise Adoption and Change Management (ACM) with Microsoft 365.
• 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
• Experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
• Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
• Experience with adoption and change management frameworks (Prosci, or equivalent).
• Proven ability to work cross-functionally with business, IT, and executive stakeholders.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Prosci Certified Change Practitioner or equivalent.
• Proven Microsoft Copilot knowledge credentials or equivalent.

Good to Have

• Experience enabling champions communities at 1k+ scale.
• Prior short-format consulting (Big-4/boutique).
• Deep enablement for finance/legal/customer service personas.
• Multi-geo/multilingual rollouts.
• Creation of learning assets and Power BI adoption views.

Key Responsibilities

• Lead AI adoption business case identification and prioritization based on impact, feasibility, and alignment with organizational goals.
• Shape and execute enterprise-level Copilot adoption strategies that align with business priorities and transformation goals.
• Facilitate structured AI readiness assessments to evaluate organizational, skilling, and enablement maturity and recommend practical action plans.
• Develop and support execution of AI skilling, enablement, and internal communications strategies to drive user engagement and adoption.
• Engage business and IT stakeholders to monitor progress, track value, and optimize AI adoption strategies based on feedback and usage signals.
• Apply Microsoft frameworks and tools to facilitate structured reviews, value realization planning, and success measurement

Core Consulting Competencies

• 7–10+ years in enterprise Adoption and Change Management (ACM) with Microsoft 365; 2+ years in short-format consulting (workshops/accelerators).
• Demonstrated ability to produce assets same-day: backlogs, labs, comms, KPI scaffolds.
• Ability to rapidly scope and tailor engagement set to constraints (time, role mix, data access).
• Multi-industry exposure; comfort switching contexts multiple times per week.
• Facilitate executive and practitioner discussions; keep decisions moving with visible timers, parking lot, and a decision log.
• Facilitation & objection handling: Convert “AI fear/quality/safety” into experiments with owners and dates; keep rooms outcome focused.

Required Qualifications

• 5+ years of experience in enterprise consulting, digital transformation, or business change enablement.
• Experience leading use case identification and business case development for emerging technologies.
• Demonstrated experience guiding Microsoft 365 or Copilot programs with large enterprise customers.
• Strong understanding of AI and productivity transformation, organizational readiness, and skilling strategies.
• Experience with adoption and change management frameworks (Prosci, or equivalent).
• Proven ability to work cross-functionally with business, IT, and executive stakeholders.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Experience with internal communications, skilling, or change enablement programs in large organizations.
• Experience working with adoption and success teams to accelerate impact and remove blockers.

Preferred experience

• Experience enabling champions communities at 1k+ scale
• Prior short-format consulting (Big-4/boutique),
• Deep enablement for finance/legal/customer service personas,
• Multi-geo/multilingual rollouts, creation of learning assets and Power BI adoption views.

Required Certifications (If not acquired, must be willing to obtain upon hire)

• Prosci Certified Change Practitioner or equivalent
• Proven Microsoft Copilot knowledge credentials or equivalent