Chatbot Lead

2 Months ago • 7-10 Years

Job Summary

Job Description

The Chatbot Lead role at Capgemini involves delivering chat and voice solutions based on requirements using platforms like GCP, Dialogflow, and AWS. The job requires integrating these solutions with various Google services and business applications such as SAP and Salesforce. Key responsibilities include discovering API capabilities, writing micro applications in TypeScript and Node.js, and optimizing solutions within the GCP environment. Capgemini, a global transformation partner, helps organizations in digital and sustainable transition. The company has a diverse team and a strong history of providing technology solutions. They reported global revenues of €22.5 billion in 2023.
Must have:
  • Very good TypeScript skills
  • Strong understanding of authorization concepts
  • Experience exploring and consuming APIs
  • Understanding of Pub/Sub in messaging systems
  • Technical background with a coding mindset
Good to have:
  • Basic front-end skills (React)
  • Experience working in Google environment
  • Experience with Kore.ai, Oracle Digital Assistant, and Google DialogFlow

Job Details

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Job Description

  • Deliver chat & voice solutions according to requirements (GCP + Dialogflow, GCP + AWS, GCP + Cisco CVP)
  • Integrate chat and voice solutions with Google services (gChat, Cloud Storage, gDrive, gMail, gSheet, ect.)
  • Integrate chat and voice solutions with business applications (SAP, Service Now, Salesforce, etc.)
  • Discover capabilities of available APIs and consume them to meet solution requirements
  • Write micro applications in TypeScript & Node.js to achieve desired functionalities & automations
  • Discover best ways to deliver requirements within GCP using available technology stack

Primary Skills

  • Very good TypeScript skills (optionally Node.js)
  • Very good understanding of authorisations concepts (API key, OAuth)
  • Broad experience in exploring and consuming APIs through various methods
  • Good understanding of Pub/Sub concept in messaging systems
  • Technical / informatics background with coding mindset
  • Skilled to discover ways of meeting solution requirements with available technology stack

Secondary Skills

  • Basic front-end skills (React)
  • Experience in working in Google environment (GCP, Dialogflow)
  • Kore.ai
  • Oracle Digital Assistant
  • Google DialogFlow

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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