Chief Engineer

About the Company

At Flow, we’re reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We’re building a new kind of living experience: one that’s flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we’re creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role

As Chief Engineer, you will oversee all aspects of building operations, maintenance, and physical asset preservation for a mixed-use residential community. Ensuring a safe, efficient, and well-maintained environment for residents, guests, and staff. You will manage budgets with a focus on cost-efficiency and sustainability. Lead the residential turnover process, and implement preventive maintenance programs to protect and enhance the resident experience. This role requires strong leadership to guide an in-house maintenance team and coordinate vendor services, while upholding service standards and regulatory compliance. You will champion energy-efficient and sustainable practices, conduct safety audits, oversee emergency preparedness, and ensure compliance with health, safety, and environmental regulations. The ideal candidate brings technical expertise, operational discipline, and the ability to balance resident satisfaction with asset performance.

Responsibilities:

• Operations Management:
• Oversee daily operations of building systems, including HVAC, electrical, plumbing, and other infrastructure
• Oversees the building facilities, maintenance upkeep, and residential turnover process
• Performs building facility inspections, documentation and prepares action plans for property improvements
• Assesses and evaluates functionality of all building mechanical equipment
• Perform and/or supervise maintenance work as needed or scheduled to lengthen the life and usefulness of items so long term savings can be realized
• Keeps the property well maintained, equipment serviced and in good repair
• Supports all departments to ensure excellent customer service as it relates to maintenance and equipment issues
• Manages and optimizes work order queuing systemsSupports Flow’s Corporate Facilities and CapEx team initiatives
• Manage and develop digital reporting systems to enhance the operation of the community

Leadership and Strategy:

• Lead and mentor a team of facilities service technicians and mid level managers, ensuring high performance and continuous professional and technical development
• Identifies training opportunities, and provides one-on-one training in specific tasks or SOP’s as appropriate
• Ensure that facility management staff consistently provides positive and prompt response to requests from residents/tenants/hotel guests
• Ensure facility management staff implements ongoing contract review programs to constantly assess client, tenant and occupant needs and to assure problems are being solved promptly and to the mutual benefit of the tenant, owner, and the properties

Budget and Financial Oversight:

• Manage the facilities budget to ensure cost efficiency while preserving quality and the resident experience. Evaluate and approve expenditures, including repairs, upgrades, and procurement of materials
• Monitor and report on financial performance, providing recommendations for cost-saving measures
• Understand the impact of maintaining company assets within budget guidelines and how it impacts the overall financial success of the property
• Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste
• Seeks and implements cost saving measures and efficient purchasing strategies in order to meet/exceed budget for expenses
• Monitor and manage all payroll/labor expenses

Vendor Management:

• Manage vendor relationships, service agreements for maintenance and facility services
• Ensures vendors comply with agreement obligations
• Recommends RFPs for cost optimization

Sustainability and Efficiency:

• Promote energy-efficient practices and implement sustainability initiatives
• Identify and implement methodology to improve building efficiency, utility cost

Risk Management and Emergency Response:

• Conduct regular safety audits and drills to ensure preparedness
• Address and resolve facility-related emergencies promptly
• Responsible for preparing property for all emergency procedures
• Maintains a clean and safe work environment in compliance with building, brand, local, state and federal regulations
• Ensure compliance with health, safety, and environmental regulations

Ideal Background:

• High school diploma or equivalent required; Bachelor’s degree preferred
• Must have a valid driver's license
• 8-10 years of experience in facilities management, including at least 5 years in a leadership role
• Proven expertise in managing large, complex facilities and technical systems
• Strong knowledge of building codes, safety regulations, and environmental standardsExcellent project management skills, with the ability to manage multiple priorities simultaneously
• Highly proficient in facilities management software and digital tools, with expert knowledge of building mechanical systems (HVAC, Fire Life Safety, Electrical, Plumbing), and advanced competency in both Microsoft and Google productivity suites.
• Proficient in Microsoft Suite and Google Suite
• Exceptional communication, leadership, and problem-solving skills
• Bilingual (English/Spanish) is a plus

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.