Chief of Staff - Growth & Revenue

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

We’re hiring a Chief of Staff who will serve as the operational project management backbone for the Growth and Revenue team. We are a high-output, cross-functional group spanning sales, marketing, growth, and supporting data, design, and tech. This role will directly support our two co-leaders, acting as a Chief of Staff and executional engine across all priority workstreams.

This person will thrive in fast-paced, high-volume environments where priorities shift quickly. They’ll need to drive clarity, enforce accountability (up and down the ladder), and prevent things from slipping—especially when chaos hits.

Responsibilities

• Chief of Staff Across Two Co-Leads: Support both leaders seamlessly. Track overlapping priorities, chase down blockers, and reinforce clarity without needing hand-holding.
• Drive Execution Across Teams: Coordinate across 7 internal teams. Keep momentum on initiatives spanning growth, sales, marketing, and tech-enabled projects.
• Enforce Accountability: Own follow-ups on action items and deadlines—across ICs, managers, and leadership. You are the system that keeps things moving.
• Own Meeting Output: Join key team and leadership meetings. Capture sharp notes, highlight decisions, flag open threads, and ensure action items are executed.
• Make Sense of Chaos: Distill direction from ambiguity. Keep priorities clear when things are fast, noisy, and shifting.
• Build Lightweight Systems: Set up practical, not bureaucratic, trackers or dashboards to ensure team-wide visibility.
• Communicate Clearly and Often: Centralize updates and communication. Help everyone stay aligned without the need for extra meetings.

Ideal Background

• 5+ years in project management, management consulting, operations, or Chief-of-Staff-type role—ideally in a startup or high-growth setting.
• Strong track record managing fast-moving, high-stakes workstreams across multiple stakeholders.
• Comfortable operating in dual-leader structures; able to read the room and flex fluidly across personalities and leadership styles.
• Excellent written and verbal communication—strong in docs, decks, meetings, and Slack.
• High EQ and direct but tactful when holding others accountable.
• Familiar with async tools (e.g., Sigma, Monday.com, Google Docs & Sheets, Slack) and able to implement structure quickly
• Demonstrated fluency with AI tools for increasing quality of output and scale of productivity.
• Must be based in Miami. We work in-office, full-time.

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.