About the Team

The Child Safety team is responsible for detection, review, and enforcement of OpenAI’s Child Safety product policies. We leverage a balanced use of technology and subject matter expertise to scale our operations. We collaborate with internal legal, research, and policy teams, external experts, and other industry stakeholders to keep OpenAI aligned with evolving regulations and industry best practices around child safety.

About the Role

A Child Safety Enforcement Specialist is an investigations and enforcement decision maker who owns the execution of platform child safety issues. You will be a subject matter expert across all of our policies related to child safety who will review potentially violative content for action and insights. You will develop deep expertise in applying OpenAI’s policies in the context of AI-generated content, provide expert-level guidance on the policy compliance of content, and work on implementing and scaling review processes related to sensitive content. You will be a subject matter expert across all of our policies related to child safety who will review potentially violative content for action and insights.

You’ll be responsible for:

This role will directly support our child safety-related policies and processes. At times this may include running deep analysis on child safety related content and user behavior on OpenAI products. Candidates should understand this role requires significant content review.

This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Drive projects related to test capabilities of our products to ensure safety mitigations appropriately perform.
• Conduct detailed reviews of user-generated content for violations of child safety policies, including CSAM and grooming behaviors.
• Use internal tools to triage, review, and escalate content efficiently; provide feedback to improve workflows and performance in our detection technologies.
• Identify content requiring mandatory reporting and draft high-quality reports for the National Center for Missing & Exploited Children (NCMEC).
• Ensure our moderation operations run smoothly and scale those processes without trading off review quality.
• Partner with legal, policy, product, and engineering teams to provide frontline insights that inform safety product improvements and enforcement policies.
• Apply your subject matter expertise to evaluations of our products to identify improvements to our detection and safety mitigations.

You might thrive in this role if you have / are:

• Have a pragmatic approach to being on an operations team and can get in the weeds to get stuff done.
• Are excited to be part of a rapidly changing and growing organization making decisions with some degree of ambiguity.
• Are passionate about AI and are keen to take a part in shaping the safety of this technology.
• Have experience on a trust and safety team and/or have worked closely with policy, content moderation, or security teams.
• Aren’t afraid of data and using metrics to drive your decision-making.
• Proficiency in Python, with the ability to write, debug, and maintain code for automation, data analysis, and internal tooling.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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