Collections Specialist with Romanian

As Collections Specialist, you will join Philips’ Accounting Operations team, managing and organizing collections and dispute management activities efficiently and effectively to minimize overdues and disputes. This role involves close cooperation with businesses, supporting the Direct Export market. You will establish and maintain overdue control programs, execute collection processes for defined customers, and follow up on queries and escalations. Additionally, you will maintain strong customer relationships, review blocked orders, and ensure compliance with ICS controls.

Must Have

• 4-5 years of experience in Collections, AR department
• Fluent English and Romanian (min C1 level)
• Work experience in SAP system
• Very good Excel skills
• Strong communication and customer service skills

Good to Have

• Bachelor’s degree in F&A, Economics or Business Administration

Perks & Benefits

• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

Job Posting Description

As Collections Specialist you will join Philips’ Accounting Operations team. On a daily basis, you will have a chance to manage & organize the collections and dispute management activities according to a clear policy in terms of efficiency (priority setting, to-do lists, shared customers, registration & follow-up) and effectiveness (minimal overdues and disputes). This function should be performed in close cooperation with the businesses to minimize the outstanding receivables. This position supports the Direct Export market.

Your role:

• Organizing, supporting and developing accounts receivable process,
• Establishes, implements, and maintains an effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or written off,
• Executing the collection process for defined customers (e.g. strategic customers)
• Organizing, supporting and developing cash & collection processes,
• Follow up on relevant queries and solving escalations in close cooperation with the sectors,
• Maintaining strong and stable relationships with customers and different stakeholders,
• Reviewing and releasing blocked customer orders,
• Responsible for the compliance of ICS controls.

Our benefits:

• Annual bonus based on performance achieved
• Private medical care with the option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Wide variety of trainings & learning opportunities
• Promotion of a healthy lifestyle in the office
• Employee Assistance Program

You're the right fit if:

• 4-5 years of experience in Collections, AR department
• Fluent English and Romanian (min C1 level)
• Work experience in SAP system
• Analytical skills – very good Excel skills
• Strong communication and customer service skills - phone calls with customers
• Background in F&A, Economics or Business Administration – at least bachelor’s degree will be an asset

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week

Indicate if this role is an office role in Łódź.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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About Us

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.

For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.

Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success.

It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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